Senior Manager Client Onboarding & Customer Due Diligence

Eden Scott's client who is based in Edinburgh, Is seeking a Senior Manager to join there Client Onboarding & Customer Due Diligence Operations department The successful individual will play a pivotal role to create and maintain long-lasting client relationships. Our client take pride in commitment to innovation, client-centric solutions, and a culture of continuous improvement. As a Senior Manager in the Operations department, you will have the chance to make a significant impact. You'll be responsible for overseeing the onboarding process and Customer Due Diligence (CDD) procedures, ensuring that our clients receive a seamless and secure experience. Responsibilities: Lead a team of dedicated professionals, driving excellence in onboarding and CDD Develop and implement strategies to streamline and enhance operational processes Collaborate with cross-functional teams to ensure a seamless client experience Stay up-to-date with industry regulations, ensuring compliance with relevant standards Drive the team to meet and exceed performance and efficiency metrics Person Specification Proven experience in managing an Operations team In-depth knowledge of onboarding and CDD processes within the financial industry Strong leadership and decision-making skills Excellent communication and interpersonal abilities A track record of successfully driving process improvements Our client is not just offering a job; they are offering a career path. When you join the team, you become part of a dynamic and forward-thinking organisation. We offer competitive compensation packages, professional development opportunities, and a supportive, inclusive culture. Don't miss out on this fantastic opportunity, apply now. To discuss this role in more detail, then please contact me Karen Kerr on 0131 5501129 or email Karen.kerredenscott.com If you feel you can rise to the challenge, please contact Karen Kerr at the earliest opportunity on 0131 550 1129 or e-mail Karen.kerredenscott.com Eden Scott offers the services of an employment agency for permanent work and an employment business for temporary work. This position may be just one of numerous opportunities we are handling that you could have an interest in pursuing. If you have not been in touch with us before, please call on 0131 550 1100 or drop off a CV at financialservicesedenscott.com and we will make sure that most relevant Consultant gets back to you as soon as possible. Please note that we never send CVs anywhere without your prior consent.

Location: Edinburgh, GB

Posted Date: 1/12/2025