Product Support Specialist (software) - £35k Bonus

Job Title: Product Support Specialist (Software) Location: Near Crewe, Cheshire Salary: £35,000 per annum Work Arrangement: On-site 2-3 days per week Experience: - Customer Support: Assist customers in effectively using the newly implemented software product. - Training and Education: Conduct training sessions and courses to educate customers on software functionalities. - Customer Support: Provide ongoing support and troubleshooting assistance to customers as needed. - Knowledge of software products - Experience within the Manufacturing/Logistics industries is preferable Qualifications: - Proven experience as a Product Support Specialist, Software Product Admin, Super User / Admin, preferably in a software environment. - An understanding of software functionalities and troubleshooting. - Excellent communication skills for customers interactions. - Training or instructional experience is a plus. -The ability to produce documentation / help guides is helpful. Work Arrangement: - On-site presence required 2-3 days per week. Ready to be part of a dynamic team transforming customer experiences with innovative software? Apply now

Location: Northwich, GB

Posted Date: 1/11/2025