Debt Recovery Team Leader

Debt Recovery Team Leader Reports to - Deputy Head of Costs and Debt Recovery Role Purpose To assist the Head of Department in the day-to-day management of the Debt Recovery Team, with the aim of ensuring maximum Client conversion and debt recovery. Key Responsibilities Leading a team of Debt Recovery Paralegals. Ensuring that the team achieve their monthly and annual targets, for both Client conversion and debt recovery. Ensuring that individual team members’ training and development needs are identified and addressed. Regular one to ones with team members. Liaising with Clients in relation to their claims for compensation. Client conversion. Carrying out residency and other searches. Assessing Debtors’ ability to pay. Negotiating with Debtors. Commencement of the Pre-Action Protocols. Issuing Part 7 and Part 8 Proceedings. Drafting Court documents, to include applications for Attachment of Earnings Orders and Charging Orders. Drafting Witness Statements. Preparing cases for Trial. Liaising with in house Legal Teams and other Businesses Instructing and liaising with external agencies. Ensure compliance with Information Security Policies including data confidentiality and the operational security of the Information Systems used. Any ad hoc or additional duties as deemed fit and appropriate by the Management Team for this post and the associated level of responsibility attached to it. Personal Specification Experience in leading a team. Experience in handling Clients, and the claims process. Litigation experience in debt recovery. Experience in claims arising as a result of breach of contract. Knowledge of the Pre-Action Protocols and Civil Procedure Rules. Ability to effectively communicate and have good interpersonal skills. Ability to motivate, coach and support others. Experience of working towards deadlines and performance objectives. Ability to assist with communicating vision, strategy, and commercial awareness. Ability to assist with implementing change with a flexible approach. Ability to solve problems by way of critical analysis and effective decision making

Location: Newcastle Upon Tyne, GB

Posted Date: 1/11/2025