Junior IT Technician

The role involves on-site and remote support, troubleshooting, network and software management, and collaborative efforts with the senior IT technicians. This is an office-based position in Pinetown. Responsibilities: On-site Support: Drive to various client sites to resolve emergent IT concerns promptly and efficiently. Remote Troubleshooting: Utilize remote applications to troubleshoot and resolve IT issues remotely, ensuring minimal disruption to client operations. Network Management: Assist in managing and maintaining the client's network infrastructure, ensuring optimal performance and security. Software Support: Provide support for various software applications, troubleshoot issues, and ensure seamless operation. Hardware Maintenance: Assist with hardware installations, upgrades, and troubleshooting to guarantee the client's hardware infrastructure's reliability. Server Administration: Work alongside senior IT technicians to support and maintain server environments. Emergency Response: Respond promptly to emergency IT concerns and provide effective solutions to minimize downtime. Client Communication: Maintain clear and proactive communication with client employees, ensuring outstanding customer service and satisfaction. Collaboration: Collaborate with senior IT technicians to assist in complex problem-solving and contribute to ongoing improvement initiatives. Planning and Troubleshooting: Participate in planning and troubleshooting sessions to address IT concerns and enhance overall system performance. Requirements: Minimum matric qualification. Valid driver's license and own vehicle. - Will be required to travel locally to sites Passion for IT and a willingness to learn. Excellent communication skills. Overtime / Saturdays may be required Software Applications Exposure: Microsoft Office Suite Remote Desktop Applications Antivirus and Security Software Networking Tools Salary: R7 000 ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED

Location: Pinetown, ZA

Posted Date: 1/11/2025