ServiceNow Developer - ITSM/CMDB/ITOM Modules

Requirements : - Minimum 7 years of hands-on experience with ServiceNow platform management, including ITSM, ITOM, CMDB, and other core modules. - Proven experience managing and optimizing large-scale, enterprise-level ServiceNow implementations. - Deep experience with performance tuning, capacity planning, and managing platform availability in mission-critical environments. - Expertise in ServiceNow system administration, platform configuration, upgrades, and release management. Technical Skills : - Strong proficiency in JavaScript, AngularJS, and Glide scripting specific to ServiceNow platform management. - Expertise in ServiceNow Workflow Designer, Flow Designer, and ServiceNow Integration Hub. - In-depth knowledge of ITIL processes and best practices, particularly around incident, problem, and change management. - Experience in security management on the platform, including role-based access controls, auditing, and compliance. - Experience with CI/CD pipelines for ServiceNow and integration with other tools and platforms (e., APIs, mid-servers). Soft Skills : - Strong leadership and mentorship abilities, with experience guiding teams in platform best practices. - Excellent analytical skills and the ability to solve complex technical challenges related to platform performance and operations. - Strong communication skills to engage with stakeholders across technical and non-technical domains. - Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). Preferred Qualifications : - ServiceNow Certified Application Developer or ServiceNow Certified Implementation Specialist. - Experience with ServiceNow Performance Analytics, Event Management, or Discovery modules. - Experience with managing integrations across multiple environments, particularly in large-scale telecom or technology organizations. (ref:hirist.tech)

Location: chennai, IN

Posted Date: 1/11/2025