Junior IT Account Manager

Job Title: Junior IT Account Manager Location: Dudley, UK Salary: Up to £35,000 per annum About Us: We are a dynamic Managed Service Provider (MSP) committed to delivering top-notch IT solutions to our diverse client base. Our team is passionate about technology and dedicated to providing exceptional service. We are looking for a motivated Junior IT Account Manager to join our growing team in Dudley. Key Responsibilities: Client Relationship Management: Build and maintain strong relationships with clients, ensuring their IT needs are met and exceeded. Account Management: Manage client accounts, including regular check-ins, addressing concerns, and identifying opportunities for additional services. Technical Support Coordination: Work closely with our technical team to ensure timely and effective resolution of client issues. Sales Support: Assist in the preparation of proposals, quotes, and presentations for potential and existing clients. Market Research: Stay updated on industry trends and competitor activities to provide valuable insights to clients. Requirements: Experience: Previous experience in account management or a customer-facing role, preferably within the IT sector. Communication Skills: Excellent verbal and written communication skills. Technical Knowledge: Basic understanding of IT services and solutions. Problem-Solving: Strong analytical and problem-solving abilities. Team Player: Ability to work collaboratively within a team environment. Education: A degree in IT, Business, or a related field is preferred but not essential. What We Offer: Competitive Salary: Up to £35,000 per annum. Professional Development: Opportunities for training and career advancement. Supportive Environment: A friendly and inclusive workplace culture. Benefits: Comprehensive benefits package including health insurance, pension scheme, and more

Location: Wolverley Village, GB

Posted Date: 1/10/2025