Head of Operations

The Role Sapphire is seeking a dynamic leader to transform our service delivery operations. As Head of Operations, you’ll drive day-to-day operations, collaborate with key stakeholders, and ensure our services align with business goals. You’ll play a key role in shaping Sapphire’s growth and delivering top-tier cybersecurity solutions to clients. Key Responsibilities - Financial Management: Oversee the budget and ensure KPIs are met across all delivery functions. - Team Leadership: Lead teams in Pre-sales, Bid Management, and Product Management. - Operational Efficiency: Optimize resources to maximize client value and revenue. ⚙️ - Process Improvement: Enhance service delivery processes for greater efficiency. - Customer Engagement: Collect client feedback to drive service innovation. - Business Development: Partner with account managers to identify new opportunities. What You’ll Bring - 5 years in cybersecurity services management. - Strong understanding of the cybersecurity landscape and risk management. ️ - Proven leadership, project management, and communication skills. ‍ - Experience in driving product launches and business growth. What We Offer - Competitive salary and benefits - Leadership development in a growing company - Collaborative, innovative work environment Apply Now Ready to make an impact? Send your CV and cover letter today ✉️ Sapphire is an equal opportunity employer. All qualified individuals are encouraged to a pply.

Location: Glasgow, GB

Posted Date: 1/10/2025