Technical Support

Technical Support Technician - Coatings, Inks, Adhesives, Paints Location: South East England ​Full training provided ​Join a dynamic, industry-leading manufacturer at the forefront of polymer and coating innovation Our clients success is driven by cutting-edge technology and a collaborative approach with customers worldwide. With substantial recent investments in state-of-the-art laboratories and production facilities, they’re primed to expand their global reach and meet increasing demand. They are seeking a highly motivated Technical Support Technician to provide technical support to customers in the UK, Europe and Worldwide. This role involves extensive international travel to provide on-site customer support, product training, and troubleshooting, alongside lab-based responsibilities at the UK facilities. If you have experience in coatings, inks or adhesives gained in industry with some customer interaction, this is the ideal role for you. Responsibilities: Customer Technical Support: Provide support to customers at product introduction phase or if resolving product related technical issues. Conduct pro-active customer visits to audit processes and ensure correct processing of products. Product related laboratory work: Support R&D and technical teams in new product development or existing product/process improvement activities. Candidate Profile Technical Experience: Lab-based formulation work and/or product related technical support in inks, coatings, adhesives, or paints. Education: STEM based A’ Levels or equivalent. Technical Skills: Strong problem-solving skills with the ability to troubleshoot process related issues. Proficient in interpreting technical specifications, datasheets, and manufacturing guidelines. Knowledge of quality control practices and product formulation work. Communication Skills: Excellent verbal and written communication skills for providing clear, concise technical feedback/results to customers and internal teams. Personal Attributes: Willing to travel frequently (40 - 50%) in the UK, EU and internationally. Strong interpersonal skills, capable of working with cross-functional teams and customers. Self-starter with the ability to handle multiple priorities and work in a fast-paced environment. Full UK licence and valid passport. You must have the right to work in the UK, sponsorship is not available. In return our client is offering a competitive salary, bonus and benefits package, with opportunities for career growth and development. Full training is provided. ​Be part of a forward-thinking team, work on exciting projects, and contribute to innovations that shape industries around the world

Location: Isle Of Wight, GB

Posted Date: 1/10/2025