IT Support Technician - Poole £25,500

An IT Support Technician required to join an established and growing business based Poole, offered on a hybrid basis. Are you an enthusiastic, customer-focused IT professional? We're looking for an L2 IT Support Technician to provide technical support to internal end users and enjoys solving complex problems. Key Responsibilities: Technical Support: Provide expert analysis, troubleshooting, and system & network monitoring for internal end users. Maintenance & Support: Handle day-to-day maintenance and support tasks as required. Ownership: Take full ownership of issues until resolution, providing 2nd Line support What You'll Do: On-Site Support: Provide local desk side support Remote Support: Provide remote support to end users internationally Microsoft Environment: Work with Windows Server 2012/16/19 and up to Windows 11 Operating System. Active Directory & More: Manage Active Directory, DHCP, DNS, Remote Desktop Services, and VPN connections. Office 365: Utilize your knowledge of the Office 365 environment. Networking: Apply your understanding of networking principles to troubleshoot and resolve issues. IT Security: Address IT security issues, including networking, backup solutions, and spam/malware filtering. Requirements: Experience: At least 3 years of experience in an IT-based role Skills: Strong technical skills in a Microsoft environment and practical networking knowledge. Customer Focus: Excellent customer service skills and the ability to work independently and as part of a team The company: Dynamic Environment: No two days are the same, offering a variety of challenges and opportunities. Friendly Team: Work with a supportive and collaborative team. Growth Opportunities: Develop your skills and advance your career in IT support. Additional Information Salary for this role is competitive up to £25,500 dependant on experience Based on site 2-3 days per week in a Poole based office. Benefits Include: 25 days holiday Bank holidays Christmas week off Annual bonus Birthday day leave Brands discounts And many more How to apply: If you are interested in the IT Support Technician role, please submit a copy of your CV to For further information, contact Charmaine Padfield on the IT team at Bond Williams Professional Recruitment in Bournemouth 01202 233777 option 4 for IT Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency ADZN1_UKTJ

Location: Poole, GB

Posted Date: 1/10/2025