Air Freight Operations Clerk

Do you have strong air freight experience with a good understanding of dangerous goods and import/export procedures? I am looking for an experienced Air Freight Operations Clerk to work for a repeat client close to Heathrow Airport, who specialises in in the transportation of hazardous goods and time-sensitive critical shipments. My client serves both domestic and international clients and prides themselves on providing exemplary customer service and maintaining a positive “above and beyond” attitude. This is an office-based, Monday-Friday position, working from 8am-5pm with a 1 hour lunch break. Main Responsibilities: Manage agents and customers directly. Liaise with customers for all aspects of their shipments. Find solutions for highly regulated shipments via Air, as well as Road & Sea. Make import/export airline bookings. Handle customs compliance and declarations. Track shipments and provide timely updates. Handle customer invoicing and creditor invoice processing. Assist with other related tasks as needed such as helping the loading team twice per week. Key Requirements: Strong air freight operations experience, ideally within a freight forwarding company. Import/export experience Dangerous goods handling UK driving license Customs handling experience (ideal) Computer literacy in MS Office, as well as Sequoia or other freight systems Strong communication skills. Attention to detail and ability to work independently and within a team environment. Benefits & Package: Salary of £30,000-£32,000 per annum Generous multi-commission structure Mileage/car allowance after successful probation Staff parking on site Company pension scheme 20 days holiday bank holidays Occasional national travel opportunities to meet with clients

Location: Heathrow, GB

Posted Date: 1/9/2025