Retail Sales Assistant

We're excited to welcome a Home Specialist / Retail Sales Assistant to our existing Cheltenham e team on a part time 24 hours per week, focusing on providing a warm and welcoming environment for our customers and creating a memorable experience through their in-depth product knowledge and passion for great design and interiors. Responsibilities include: Identifying customer needs and answering product related questions using your product knowledge whilst offering advice and guidance in the selection of suitable products Processing sales and communicating accurate information, including creating purchase orders from suppliers and quotations for customers Supporting in improving and maintaining brand standards on visual display and merchandising to meet our company guidelines Organising meetings for our in-house Designers to support with kitchen and home design appointments. Following Neptune policies and procedures to maintain our stock, cash handling and customer records Supporting with maintaining the upkeep of our stores, ensuring they are presented to our brand standards Our stores are open 7 days a week and so it's important that you'll have flexibility to work during the week and at weekends also. To create Neptune Cheltenham, our store design team restored the former Parrot pub into something quite breathtaking (if we do say so ourselves). A Grade II-listed Georgian property, we've honoured as many of the existing period features as we can - like the original sash windows, stone frontage and metal porch that sit and wait to greet you - while renovating it into something new, fresh and exciting. We would love it if you could bring to us previous experience in a customer facing role with a high service-led approach and focus on care and attention to detail. You'll bring the ability to work in a fast-paced environment, work proactively and have excellent communication skills, both written and verbal. You'll set high standards for yourself and seek to exceed our customer expectations. What Benefits we can offer you Competitive salary Generous Holiday Allowance Life Assurance Company sick pay Enhanced maternity and paternity leave Cycle to work scheme Gym membership Generous Neptune new item and outlet discounts Perkbox: Wellbeing Hub and Retail Discounts Portal Your birthday day off Two paid volunteer days a year Day off if you become a Grandparent A week off to celebrate a life event Refer a friend scheme Long service holiday allowance increase Training Workshops Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real. We're an equal opportunities employer; our mission is to welcome everyone and create inclusive teams, with all colleagues and applicants afforded the same opportunities. We encourage everyone to join us and be themselves at work, in an environment that actively promotes equality, diversity and inclusion and where everyone's voices are heard. Our Story Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune design and make pieces for your whole home. Recognised for our exacting standards, design-led aesthetic and expert craftsmanship, we're perhaps most known for kitchens - with heirloom-worthy dressers not far behind. Neptune's trademark 'look' is British: refined, simple, sturdy, and with an almost obsessive attention to detail. We're also respected for our commitment to craft and quality. Put simply, we make things we're proud of, and that are designed to last a lifetime. ADZN1_UKTJ

Location: Cheltenham Trade Park, GB

Posted Date: 1/9/2025