Senior Network Technician

Stellenbosch University Information Technology Senior Network Technician (Job Level 9.1) (Stellenbosch Campus) Ref. IT/333/1224 Duties: Network design, and configuring and establishing standards for copper, radio and fibre networks. Installing, maintaining and supporting wired copper, radio and fibre networks. Providing network support to Stellenbosch University (SU) staff and students, ensuring network stability and resolving issues. Making recommendations on network standards, configurations and equipment procurement. Configuring, administering and documenting network infrastructure, IP-based communication systems and components. Conducting technical training and workshops for SU colleagues, staff and students. Assisting with creating self-help guides to empower users to resolve network and computer issues independently. Staying up to date with industry trends and technologies through research and continuous learning. Following standard guidelines to manage and document network-related tasks and requests. Requirements: An NQF 5 qualification or certification in networking/computing (A, N, MCSE, MCITP, Cisco CCNA, Huawei HCIA), or equivalent relevant training. At least three years experience in supporting computer networks, including Ethernet, Wi-Fi and fibre technologies. Thorough understanding of network technology and computer architecture. In-depth knowledge of radio network technology. Proficient in DHCP, TCP/IP, and related network protocols. Expertise in Windows, Linux, iOS, and Android operating systems. Knowledge of IP-based telephony systems (Microsoft Teams, OpenScape Voice, Asterisk, VoIP). The ability to work independently and in a team environment. Self-motivated with strong problem-solving skills. The ability to share knowledge and mentor team members. Effective time management and the ability to prioritise tasks under pressure. Willingness to provide after-hours support (with extra compensation). Recommendations: Certifications in Huawei, Cisco, Aruba or other relevant networks. Experience with network monitoring tools. Knowledge of SIP/VoIP systems and Microsoft Teams telephony. Familiarity with audiovisual systems like Extron and Poly.

Location: Stellenbosch, ZA

Posted Date: 1/9/2025