Quality Assurance Analyst (FTC)

Job Responsibilities: Follow up and coordinate the closure of non-compliances for the industrial site. Effectively manage client complaints and internal non-conformities using tools defined by the company. Respond to / coordinate customer reports and information requests. Ensure that corrective actions are executed. Lead Inspections/audits in the plant, regarding Food Safety; as continuous improvement tool. Conduct Food Safety Culture Management of documentation. Keep product specifications and packaging specifications updated according to the production plan, verifying customer contracts Keep customer web platforms updated with information required by the company. Questionnaires and documentation required by the client. Keep mandatory indicators and area information systems up-to-date The management of standards: keep the procedures and specifications updated and ensure these complied with. Conduct training for operations so that the employees are trained in procedures. Management of the pest control program in operations. Follow-up of corrective actions. Support in external audits of clients and certifications. Claims to Suppliers: follow up on claims that may arise throughout the season. Follow up supplier audits. Oversee the execution of the masterplan quality control inputs. Facilitate tests of new inputs in the plant. Support execution of the Sanitization Masterplan. Job Requirements: Relevant university degree/ Or relevant Quality Assurance diploma/courses 1-2 Year of Experience in Quality Assurance Systems of Food/Beverage Industries or other related manufacturing industries Experience in implementation of GFSI norms (BRC-FSCC22000-FSI) Experience in customer support Experience training teams Manage the processing of customer complaints Manage internal non-compliance.

Location: Port Elizabeth, ZA

Posted Date: 1/9/2025