React Recruitment Ltd
Workshop Controller
Job Location
Woosehill, United Kingdom
Job Description
Our Client based in Reading is seeking a Workshop Controller
Job Title: Workshop Controller
Location: Reading
Salary: competitive depending on experience
Benefits include: 24 days annual leave per year + duvet day
* Carry over up to 5 days annual leave per year
* 1 x Life Assurance
* Company Pensions contribution of up to 5%
* Private Medical Insurance
* Attractive overtime rates of up to 130%
* Bonus Incentives and commission schemes
Job role
* Generating Profit: To deliver profit in line with the business plan by maximising technician efficiency and hours sold.
* Customer Satisfaction (CSI): To assist management in implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels.
* To ensure strong collaboration with the Depot Manager to introduce change in outdated working practices that offer significant benefit the business, staff and our customers.
* To ensure a strong relationship is maintained with Warranty/Technical Departments and ensure internal system processes are followed using manufacturer systems and Enhanced Diagnostic process in every instance.
* Documentation Quality: To ensure the accurate completion of all relevant documentation for each repair, to be able to follow specific warranty processes and to be able to use standard repair times so that the job order may be processed quickly and efficiently.
* To perform technician appraisals on a one to one basis at least 4 times per year
* Good housekeeping skills, making sure ALL staff are safe, and correct H&S working practices are followed.
Job Requirements
• Experience in running a commercial vehicle workshops.
• Delivering results and meeting customer expectations.
• Focuses on customer needs and satisfaction; sets high standards.
• Coping with pressures and finding solutions.
• Maintains a positive outlook at work.
• Takes responsibility for actions, projects and people and uses initiative, working under own direction.
• Makes quick, clear decisions which may include tough choices or considered risks.
• Applying Expertise and Technology.
• Computer literate inclusive of Workshop loading and POS experience.
• Applies specialist and detailed technical expertise, using technology to achieve work objectives.
• Develops job knowledge and expertise (theoretical and practical) through continual professional development, demonstrating an understanding of different organisational departments and functions
Location: Woosehill, GB
Posted Date: 12/27/2024
Job Title: Workshop Controller
Location: Reading
Salary: competitive depending on experience
Benefits include: 24 days annual leave per year + duvet day
* Carry over up to 5 days annual leave per year
* 1 x Life Assurance
* Company Pensions contribution of up to 5%
* Private Medical Insurance
* Attractive overtime rates of up to 130%
* Bonus Incentives and commission schemes
Job role
* Generating Profit: To deliver profit in line with the business plan by maximising technician efficiency and hours sold.
* Customer Satisfaction (CSI): To assist management in implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels.
* To ensure strong collaboration with the Depot Manager to introduce change in outdated working practices that offer significant benefit the business, staff and our customers.
* To ensure a strong relationship is maintained with Warranty/Technical Departments and ensure internal system processes are followed using manufacturer systems and Enhanced Diagnostic process in every instance.
* Documentation Quality: To ensure the accurate completion of all relevant documentation for each repair, to be able to follow specific warranty processes and to be able to use standard repair times so that the job order may be processed quickly and efficiently.
* To perform technician appraisals on a one to one basis at least 4 times per year
* Good housekeeping skills, making sure ALL staff are safe, and correct H&S working practices are followed.
Job Requirements
• Experience in running a commercial vehicle workshops.
• Delivering results and meeting customer expectations.
• Focuses on customer needs and satisfaction; sets high standards.
• Coping with pressures and finding solutions.
• Maintains a positive outlook at work.
• Takes responsibility for actions, projects and people and uses initiative, working under own direction.
• Makes quick, clear decisions which may include tough choices or considered risks.
• Applying Expertise and Technology.
• Computer literate inclusive of Workshop loading and POS experience.
• Applies specialist and detailed technical expertise, using technology to achieve work objectives.
• Develops job knowledge and expertise (theoretical and practical) through continual professional development, demonstrating an understanding of different organisational departments and functions
Location: Woosehill, GB
Posted Date: 12/27/2024
Contact Information
| Contact | Human Resources React Recruitment Ltd |
|---|