Sales Coordinator

Your new company
This successful organisation is seeking a customer service administrator to join their team. They're well-established, have a global presence and keep their customers at the forefront.
Your new role
You will be responsible for coordinating the customer service aspect of the business and ensuring that processes are running correctly. You will be responsible for helping improve processes and taking ownership of customer service. This includes working with senior management to understand occurring problems with the customer service team and how processes can be created and improved and ensuring that high quality customer service is consistently provided. You will also be helping with the day to day, including processing orders, handling customer queries and more.
What you'll need to succeed
Your previous experience in a senior customer service role will help you succeed. Ideally, you will also have come from a project/construction background. You will have experience creating and improving processes within a business and are confident in suggesting improvements and new ways of working. You're articulate, bright and can work well within a small team. You have excellent communication skills and telephone manner too. You're IT literate, and can pick up new processes quickly and, ideally, you have experience using SAGE 50.
What you'll get in return
You will receive an excellent salary of £35,000 depending on experience. You will be working for an excellent business that will give you the opportunity to grow and develop. You will also have access to their great benefits package, including the opportunity to work from home 1 day a week after probation, holiday allowance, and more.
What you need to do now


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