CSC Recruitment Ltd
Customer Care Coordinator
Job Location
Shepherd's Bush, United Kingdom
Job Description
Job Advertisement: Customer Care Coordinator
Location: White City
Salary: £30,000 - £33,000 per annum
Working Hours: Monday to Friday
Employment Type: Permanent,
Are you passionate about delivering exceptional customer service? Are you ready to join a leading 5-star property developer renowned for excellence and innovation? If so, we want to hear from you!
We are seeking a Customer Care Coordinator to join our dynamic team on-site in White City. This is a fantastic opportunity to become part of a supportive environment that values professional growth, with training and development opportunities readily available.
What You’ll Do:
* Act as the main point of contact for customers, ensuring a seamless journey from initial contact to resolution.
* Manage and coordinate aftercare services, liaising with internal teams and contractors to address customer queries efficiently.
* Maintain accurate records of interactions, ensuring the customer database is up to date.
* Ensure all service requests are resolved within agreed timelines while maintaining high customer satisfaction levels.
What We’re Looking For:
* Previous experience in a customer-facing role, ideally within property development, construction, or a similar industry.
* Excellent communication and interpersonal skills, with the ability to handle queries professionally and empathetically.
* Strong organizational skills and the ability to manage multiple tasks simultaneously.
* Proficiency in MS Office and customer relationship management (CRM) software.
What We Offer:
* A competitive salary of £30,000 - £33,000 per annum.
* Hybrid working options to support work-life balance.
* Comprehensive training and clear progression pathways.
* The chance to work with a reputable, 5-star rated developer in an exciting and fast-paced environment.
If you’re enthusiastic, proactive, and committed to providing a first-class customer experience, we’d love to hear from you
Location: Shepherd's Bush, GB
Posted Date: 12/27/2024
Location: White City
Salary: £30,000 - £33,000 per annum
Working Hours: Monday to Friday
Employment Type: Permanent,
Are you passionate about delivering exceptional customer service? Are you ready to join a leading 5-star property developer renowned for excellence and innovation? If so, we want to hear from you!
We are seeking a Customer Care Coordinator to join our dynamic team on-site in White City. This is a fantastic opportunity to become part of a supportive environment that values professional growth, with training and development opportunities readily available.
What You’ll Do:
* Act as the main point of contact for customers, ensuring a seamless journey from initial contact to resolution.
* Manage and coordinate aftercare services, liaising with internal teams and contractors to address customer queries efficiently.
* Maintain accurate records of interactions, ensuring the customer database is up to date.
* Ensure all service requests are resolved within agreed timelines while maintaining high customer satisfaction levels.
What We’re Looking For:
* Previous experience in a customer-facing role, ideally within property development, construction, or a similar industry.
* Excellent communication and interpersonal skills, with the ability to handle queries professionally and empathetically.
* Strong organizational skills and the ability to manage multiple tasks simultaneously.
* Proficiency in MS Office and customer relationship management (CRM) software.
What We Offer:
* A competitive salary of £30,000 - £33,000 per annum.
* Hybrid working options to support work-life balance.
* Comprehensive training and clear progression pathways.
* The chance to work with a reputable, 5-star rated developer in an exciting and fast-paced environment.
If you’re enthusiastic, proactive, and committed to providing a first-class customer experience, we’d love to hear from you
Location: Shepherd's Bush, GB
Posted Date: 12/27/2024
Contact Information
| Contact | Human Resources CSC Recruitment Ltd |
|---|