Hexwired Recruitment Limited
IT & Production Technician
Job Location
Langley, United Kingdom
Job Description
IT & Production Technician – Slough, £40k
Hexwired Recruitment have partnered up with a market leading design and manufacturing company that produce products in various industries such as life sciences, medical imaging and security.
They are now on the hunt for a talented IT & Production Technician who will be responsible for the development and maintenance of new and existing products.
Key Responsibilities:
* Provide handson IT support alongside the IT Manager, overseeing the technical needs of over 50 staff members in a hybrid work environment, with employees working remotely or from either office.
* Serve as the primary contact for staff regarding all ITrelated issues, delivering both 1st and 2nd line support while managing and tracking incidents via a ticketing system.
* Perform routine system administration tasks, including monitoring backups, assessing network performance, and checking server statuses.
* Administer and manage backup systems, antivirus software, email gateways, and other security systems.
* Gain advanced proficiency in Office 365 and other Microsoft applications, including CRM, to assist staff with effective usage of these tools in their daily tasks.
* Provide support for hardwarerelated issues, including Windows OS and BIOS updates, as well as troubleshooting audio and other hardware components.
Key Requirements:
* Demonstrated experience in a 2nd Line IT Support or IT Technician position.
* Proficient in installing, configuring, upgrading, and relocating PC hardware, software, and printing devices.
* Strong knowledge of Windows 10/11, MS Server 2016/2019/2022, Active Directory management, and Microsoft 365/Entra.
* Familiarity with Terminal Services, Citrix, or VDA environments is a plus.
* Solid understanding of networking concepts and firewall management.
* Scripting (PowerShell, Batch Files, Linux shell, Python, PHP, etc.)
* Experience with Vmware
* Must hold a full UK driving license
Location: Langley, GB
Posted Date: 12/27/2024
Hexwired Recruitment have partnered up with a market leading design and manufacturing company that produce products in various industries such as life sciences, medical imaging and security.
They are now on the hunt for a talented IT & Production Technician who will be responsible for the development and maintenance of new and existing products.
Key Responsibilities:
* Provide handson IT support alongside the IT Manager, overseeing the technical needs of over 50 staff members in a hybrid work environment, with employees working remotely or from either office.
* Serve as the primary contact for staff regarding all ITrelated issues, delivering both 1st and 2nd line support while managing and tracking incidents via a ticketing system.
* Perform routine system administration tasks, including monitoring backups, assessing network performance, and checking server statuses.
* Administer and manage backup systems, antivirus software, email gateways, and other security systems.
* Gain advanced proficiency in Office 365 and other Microsoft applications, including CRM, to assist staff with effective usage of these tools in their daily tasks.
* Provide support for hardwarerelated issues, including Windows OS and BIOS updates, as well as troubleshooting audio and other hardware components.
Key Requirements:
* Demonstrated experience in a 2nd Line IT Support or IT Technician position.
* Proficient in installing, configuring, upgrading, and relocating PC hardware, software, and printing devices.
* Strong knowledge of Windows 10/11, MS Server 2016/2019/2022, Active Directory management, and Microsoft 365/Entra.
* Familiarity with Terminal Services, Citrix, or VDA environments is a plus.
* Solid understanding of networking concepts and firewall management.
* Scripting (PowerShell, Batch Files, Linux shell, Python, PHP, etc.)
* Experience with Vmware
* Must hold a full UK driving license
Location: Langley, GB
Posted Date: 12/27/2024
Contact Information
| Contact | Human Resources Hexwired Recruitment Limited |
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