French & Dutch speaking Customer Service Advisor

FRENCH SELECTION (FS)

French and Dutch speaking Customer Service Advisor

Salary: up to £30,000 per annum

Location: Watford, North West London

Hybrid working available

Ref: 8158FD

To apply using our preferred format, please visit French Selection website, got to the vacancies page, search job reference: 8158FD

Website: www.french-selection.co.uk

The Company:

A well-established and award-winning company with international operations.

Main Duties:

To provide excellent customer service and administrative support.

The Role:

- To manage the ordering process from initial enquiry to delivery

- To support the technical team with opening and updating tickets for technical enquiries

- To manage existing accounts and client contract information

- To manage credit or debit notes

- To coordinate deliveries in line with client requirements and update client accordingly

- To liaise with other departments regarding client requirements or changes and communicate accordingly

- To respond to incoming enquiries and provide excellent customer service

The Candidate:

- Fluent in French and Dutch (written and spoken) - Essential

- Previous experience in customer service and/or sales support - Essential

- Proactive, confident and dynamic personality

- Excellent communication skills and a team player

- Computer literate (MS Office, Internet)

- Able to work in a fast -paced environment

The Salary: up to £30,000 per annum (please state your salary expectations)