Senior Key Account Manager

Position: Senior Key Account Manager

Location: Warwick

Salary: £60-65K + company car/car allowance + benefits

Nicholas Associates are recruiting for a Senior Key Account Manager, to be based in Warwick. This is an exciting opportunity to manage & develop a well-known, market leading account within the retail sector.

You will be required to nurture & grow relationships with our client's existing Key Accounts serving as the main point of contact, ensuring their needs are met & their expectations are exceeded. You will be responsible for leading & mentoring a team of 3 direct reports.

We are looking for an 'ideas' person, someone who is questioning & curious, a strategic thinker who can successfully mentor, coach & develop others. You will have previous experience of managing & developing large retail accounts.

Our client promotes a collaborative team culture, encouraging internal networking across all sites to establish & grow mutually beneficial relationships, through shared experience & knowledge.

Key Responsibilities:

• Develop & implement strategic account plans to maximise growth opportunities within existing Key Accounts.
• Build & maintain strong, collaborative relationships with key stakeholders within each Key Account.
• Understand the unique needs & challenges of each account & tailor solutions to meet their specific requirements.
• Act as a trusted advisor for the Photo category, providing insights & recommendations to help achieve our agreed business objectives.
• Collaborate closely with internal teams, including sales, marketing, finance & production, to ensure alignment & support for Key Account initiatives.
• Monitor individual Key Account performance versus plan & identify areas for improvement or expansion.
• Stay informed about industry trends, market developments, & competitor activities to identify new opportunities & potential threats.
• Prepare regular reports & updates for the Sales Director and the Management Team on account performance & strategic initiatives.
• Management of two Key Account Managers & the Sales Support Coordinator

General Duties:

• Have a good understanding of our client's business operations, products & services, in order to prepare, plan & execute communications to existing Key Accounts.
• Attend events & exhibitions to network existing Key Account contacts.
• Reporting to stakeholders on Key Account progress.
• Negotiate contracts & pricing agreements with Key Accounts to drive revenue growth and profitability.
• Keep all stakeholders & departments informed & involved with existing Key Account initiatives.
• Continuously strive to enhance the overall customer experience & satisfaction.
• The Senior Key Account Manager is responsible for other such duties as specified by the Management team to enable the Company to fulfil its orders & obligations.
• Adherence to Company Rules & Regulations, including Health & Safety, as outlined in the Company Handbook & Health & Safety Manual.
• Maintaining the confidentiality of all knowledge & information appertaining to the Company, its customers & its employees.

You will have:

• Proven track record of successfully managing Key Accounts.
• Previous management experience.
• Experience of managing & developing large retail accounts (essential)
• Strong interpersonal skills for building trust-based relationships.
• Excellent verbal & written communication skills.
• Tenacious, self-motivated & driven for sales success.
• Positive attitude & initiative to exploit opportunities.
• Strategic & analytical thinking skills.
• Problem-solving skills with keen attention to detail.
• Proven negotiation skills.
• IT proficiency with Microsoft Office.

There will be occasional travel to Germany & other European locations.

**Please note, our client is unable to support visa sponsorship.