General Manager

Overview:

An exciting opportunity to lead our team! Well bring the tools and people to support you, youll bring passion and drive to achieve operational success!

About Us:

With a rich legacy of over 60 years, hotels are in our DNA. With unparalleled expertise in hotel acquisition, ownership, management, and investment, we own and operate hotels UK wide, with a diverse mix of our own and global brands. Guest focused and with our team central to our success, were proud of our history and where were going.

Innovative and passionate, we have the people and systems to support you to drive the best outcomes for our guests, our team, and our business. We want our people to grow with us and be part of our journey.

About the role:

As we continue to evolve, we have an exciting opportunity for a General Manager to join our team. Youll have 81 bedrooms, 1 meeting room along with a modern open plan lobby, bar restaurant area.

Our General Managers are supported and empowered to take responsibility for every aspect of their hotel team engagement, the service that wows their guests and the engine that drives commercial success. They also:

• Establish clear performance goals and inspire, lead and coach the team to deliver the winning formula.
• Strive for operational excellence in everything they do.
• Drive the highest standards of safety for our guests and the team.
• Embed and bring to life our tools relating to but not limited to Operations, Health & Safety, HR & Training, Sales, Marketing and Revenue.

About you:

An inspiring leader with a burning passion for hospitality, you have a proven pedigree as a hotel leader and will be excited to take the hotel to the next level. You are:

• Innovative, creative and excited by change.
• A sociable character who your team will follow, yet also analytical, monitoring your business, forecasting the future, and driving the team to capitalise on all the right opportunities.
• Effective in time management, organised, and comfortable working in a fast-paced environment.
• An empathetic individual who builds the best relationships both with the team and the local market.
• Resilient and with the ability to keep calm and bounce back when things dont go to plan.
• The face and the heartbeat of our hotel, who our guests and the local market know and our team want to follow!

Whats in it for you:

• A competitive remuneration package.
• Access to the company bonus scheme.
• Pension
• Various ancillary benefits common to the hospitality industry.

Working with us provides great benefits, including:

• Access your pay as you earn it through our financial wellbeing platform Wagestream, a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Discounted Hotel Stays across our UK sites, and if you work for a branded venue, around the World!
• 50% off Food & Beverage at all our Hotels & F&B Venues
• Spa Discounts at our venues with a Spa
• Retail, Cinema & Leisure Discounts
• Development Opportunities via our Grow with us initiative, including Apprenticeship opportunities, our Development Programmes, and more!
• Monthly Star of the Month Awards
• Long-service Awards, that start after 1 year of service
• Recommend a Friend Incentive Be rewarded for referring someone you know!
• Access to a confidential Employee Assistance Programme (EAP) available 24/7, 365 days per year.
• Pension Scheme
• Other incentive programmes that run throughout the year

#INDLP

A modern hotel in the centre of Wakefield, Holiday Inn Express® Wakefield hotel is a five-minute walk from Wakefield Westgate Station. A train can whisk you to Leeds in 15 minutes, York or Sheffield in under an hour.

Benefits:
IHG Staff Rate Scheme
IHG Friends & Family Rate
IHG Brand Training
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
Pension scheme
Cairn Academy' Training & Development Opportunities
Cycle 2 work scheme*
(* Applies to positions above minimum wage)

AMRT1_UKCT