Engineering Manager

Engineering Manager

Job Type: Permanent

Salary: DOE + bonus and package

Location: Reading + WFH 3/4 days a week

Consultant: Rosie Whelan

#loveyourjob

Move your career forward and embark on a career within this high-profile brand. DRC are working with a highly successful retail business who are expanding their digital and tech teams, and you will have the opportunity to be a part of this inspiring and talented new team whilst working in a brand-new role.

The Role:

As an Engineering Manager, you will have a mandate for build and run of a large and complex Engineering domain. Working closely with the Product Managers & Product Owners you will enable more frequent and faster deployments, improve software quality and reduce change failure rate and improve the mean time to recover in the event of an issue. You will create new products and deliver continuous value by delivering the product roadmap.

Key Responsibilities:

• Promote business WoW and standards across engineering teams.
• Oversight of design and delivery (development, testing and release/deploy) of engineering solutions for backlog items.
• Oversight of release to production (Go live) inc. AIS.
• Define and govern software quality standards, service transition rigour and compliance to security to improve software delivery and operational performance measured through metrics such as MTTR, Change Failure Rate %, Deployment lead time and technical debt.
• Overseeing Engineering Demand mgmt. & Capacity management and be the ultimate Engineering Development escalation point for Product and Delivery.
• 3rd party management, understand contracts, commercials, performance management, metrics and drive to meet and exceed expectations.
• Ensuring compliance of engineering teams and ensuring timely audit responses to known issues.
• Defining the Product Domain minimum viable ‘Definition Of Ready’ and ‘Definition Of Done’ with each team
• Ensuring that Operational demand (defects, Tech Debt, risk/audit) are correctly represented in the Product Backlog in conjunction with Product Owners and Managers. .
• Working with the team and peers to develop shared, ambitious OKRs aligned to the strategy and hold ourselves accountable to these.
• Ensuring a culture of Stability, Security, Data Protection, and accessibility is built into all processes, procedures & products.
• Ensures appropriate monitoring and altering is defined, set and reviewed on a regular basis.
• Eliminating and avoiding the accumulation of technical debt.
• Orchestrate a culture of collaboration and continuous improvement across the area, driving efficiency and automation.
• Develops a culture of awareness and accountability and compliance for Cyber, data security and compliance.
• Ensure that engineering costs for the portfolio are known, monitored and optimised.
• Leverage the other shared services available from the wider technology groups to ensure consistency of standard Policies, processes, and procedures as appropriate.
• Proactively seek relevant external insight, trends and innovation and help identify necessary and/or desirable third-party technology.
• Participate in 'on call' rota and fulfil requirements and demands as appropriate.

Skills & Experience:

• 10+ years experience in Software engineering delivery or IT Transformation Delivery at enterprise level, preferably in an agile at scale environment
• Experience of owning and managing senior business stakeholder relationships
• An appropriate degree, equivalent qualification or experience
• Excellent communication, presentation and facilitation skills are necessary
• Excellent, high-level people management skills combined with project management skills are required.
• Excellent communication, presentation and facilitation skills are necessary.
• Experience with vendors and systems integrators
• Experience with MACH architecture and SaaS & PaaS desirable

Successful candidates will:

• Be a passionate and visionary technologist able to inspire and challenge others to disrupt the current reality and co-create a compelling technology-orientated business by being able to scan potential technologies (established, emerging and emergent) finding ways to leverage technology to add value to value to business,and most importantly of all, able to take people along with you, empowering new ways of working and successfully executing on those opportunities.
• Possess knowledge and understanding of a retail business and the technology landscape, and how to maximise the value that products can and will add
• Strategic thinker: ability to think strategically and blend technical, operational and commercial strategic considerations into decision making.
• Strong communicator: strong communication and senior stakeholder management skills; able to turn complex messages into effective and succinct communications.
• Delivering change at scale: experience of successfully executing roadmaps and change at scale - across people, process and technology domains, and a range of associated delivery frameworks, including agile
• Influencer: strong ability to lead, inspire, engage and coach a diverse team and create an inclusive culture across geographical boundaries
• Collaborative partner: develop trusted relationships with key stakeholders in Technology and across the wider business.
• People leadership: A people leader who role models through their own behaviour and actions, embedding change by inspiring, coaching, holding themself and others to account and setting the right inclusive culture for team and partners
• Have an understanding of Agile delivery and modern engineering team practices.
• Knowledge of technical product development principles and methodologies
• Anticipate risks and opportunities, responding to escalations at pace and coaching others to find solutions based on your expertise.
• Have awareness of existing and future technology stacks/interfaces for the domain and how to develop these so they work seamlessly for customers and colleagues.
• A high level of team contribution, seek opportunities to provide input and support across the team and outside core areas of focus.

Why apply

• Hybrid working
• Bonus structure and strong package
• Excellent career potential
• First-class on-going training and development
• Supportive and caring environment
• Attractive, successful, and global organisation.