Operations Leader

RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.

The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualising and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.

At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energise others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.

RH is seeking an Outlet Receiving Leader for our Thurrock Outlet located east of London, who is responsible for the development of a high-energy and driven Stock team. This role will inspire our associates to achieve superior operational excellence and inventory accuracy. As the Receiving Leader you will collaborate with all cross-functional teams to deliver an extraordinary experience to our customers. This role embraces an unwavering commitment to Quality and upholds all safety guidelines.

YOUR RESPONSIBILITIES

• Live Our Vision, Values and Beliefs
• Educate Stock team on safety guidelines, inventory policies and procedures
• Lead the team to ensure smooth transitions of product from delivery trucks to storage and sales floor
• Ensure all shipments are processed efficiently and that all merchandise movement is done with safety in mind.
• Ensure all merchandise is properly tagged for inventory accuracy
• Authenticate the destruction of products that have been marked out of stock (MOS)
• Audit release of product to third-party delivery partners and customers

OUR REQUIREMENTS

• 2+ years of leadership experience in the retail industry, preferably in home furnishings
• Superior communication, organisation and leadership skills
• Exceptional analytical, problem-solving and decision-making skills
• Commitment to Quality with exceptional attention to detail
• Proficient with current technology including iPads, Mac, PC
• Occasionally travel from time to time and at times for extended periods

PHYSICAL REQUIREMENTS

• Frequently moving and lifting items up to 50 kg whilst adhering to safety guidelines
• Work standing and walking for extended periods of time
• Periodically work in an outdoor environment