Catering Manager

Job role: Catering Manager

Location: London

Salary: £36,000 - £40,000

Shift Pattern: Monday-Friday

Houston & Hawkes have an exciting opportunity for an experienced Catering Manager to work at our prestigious contract in the heart of London.

If you're looking for a career that offers flexibility, excitement, and progression, then contract catering could be for you! We'll give you a place to grow and a career to be proud of.

What You Really Want To Know:

• Working with an experienced and dynamic General Manager
• Personal development and mentoring guaranteed
• A spring board to manage your own location
• The salary for this role is £36,000 - £40,000 based on experience
• Central location

Catering Manager Duties:

• Responsible for managing the daily operations of a busy restaurant, coffee bar and refresh areas
• To plan, lead and deliver exceptional customer service
• Create a culture of service and team work
• Manage and drive all marketing activities to build customer loyalty and sales
• Hold daily briefings with team to engage them on key messages and encourage discussion
• Making sure we are meeting the standards required by the client
• To ensure a 5* service is always delivered
• Motivate and lead by example, ensuring you and your team have fun at work and are proud of your efforts
• Seek opportunities to exceed customer and client expectations and increase sales
• To assist as directed with all aspects of preparation and presentation of food to the company's standard and ensuring adherence to legislation including HACCP.
• Monitor compliance with company and government regulations, regarding customer service, food preparation and serving
• Responsible for ensuring that all financial and administrative duties are completed accurately, on time and in accordance with company policies and procedures, banking reconciliation, & till operations.
• To assist the compilation and delivery of various management reports in Word, Excel,
• Day to day management of the ordering process and stock control
• Working knowledge of HACCP & Health & Safety laws

Catering Manager Requirements:

• Previous experience as Catering Manager/Deputy General Manager within contract catering
• Organisational skills with the ability to plan, prioritise, multi-task and work quickly and efficiently, ensuring deadlines are met irrespective of conflicting priorities
• Positive attitude, professionalism and respect for others
• Have the ability to display a real passion for food, coffee and customer service
• Must be able to work within a team and without supervision
• An excellent team player, able to communicate at all levels and commit to sharing your knowledge and skills within our team
• Strong leadership qualities and excellent communication skills
• Must be computer literate and have experience in using excel spreadsheets
• Strong financial understanding and demonstrable budgeting management
• Good understanding of report writing and financial management
• Have creativity and a flair for marketing

Catering Manager Additional Benefits:

• Free meals at work
• Contributary pension scheme
• Free access to the company Employee Assistant Programme
• Company events including all company Christmas party
• Uniform provided
• 28 days holiday including bank holidays
• Recognition schemes and people awards
• Family-friendly support, including enhanced maternity and paternity leave and adoption leave
• Day off on your birthday
• Referral bonuses

Who We Are:

Houston & Hawkes is a young and dynamic independent caterer based in the South East. We are proud to be an award-winning company, ranked among the top 30 companies to work for in the hospitality industry, and a certified B Corp company. We believe in creating memorable experiences for our customers through our vibrant, creative, and sustainable food offerings. We operate coffee bars, staff restaurants, and delis, tailored to our clients' hospitality and event needs. Committed to social responsibility, passionate about Great British produce and dedicated to our talented teams.

Join Houston & Hawkes and be part of a team that values excellence, creativity, and professional growth.

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