Assistant Reservations Manager

The world is yours with Meli

Discover a boundless path at Meli, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family

Salary from £34,000 up to £36,000 and additional benefits below.

Assistant Reservations Manager

Mission: This role is essential in maximizing room revenue, ensuring smooth departmental operations, and delivering exceptional customer service.

Responsibilities will include, but are not limited to:

Revenue & Sales: Maximize room sales and convert enquiries into confirmed bookings while adhering to revenue strategies.

Team Leadership: Manage and mentor the Reservations & Groups team, ensuring productivity and performance.

Operational Excellence: Oversee booking accuracy, implement quality standards, and drive process improvements.

Customer Engagement: Deliver outstanding service, handle guest requests, and drive repeat business.

We seek:

Opera knowledge

1/2 year in experience in similar position

Positive attitude and good communication skills

Good organizational and administration skills

Because belonging to the great Meli family is being VIP

• Holidays:29 days holiday including 8 public holidays
• Contributory pension scheme
• Refer a friend bonus:£500 (subject to successfully completed 6 months probation)
• Discounted dental and health cover with HSF
• Great discounts with Melia Hotels Worldwide:(Friends & families discounts)
• Personal Development:programs designed to support your career right from the start, with unlimited access to online learning platform
• Awards and Recognition Programs:Joina culture of recognition and reward, with loyalty bonuses and referral incentives
• Career growth:fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)
• High street discounts:with Perks at Work
• Meals on duty, Payday Parties and Laundry

The successful candidate must already have eligibility to work in the UK

At Meli we are all VIP?

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meli an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meli an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you,VIPPeople.

At Meli Hotels International, we are committed toequal opportunities between women and menin the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment toequality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe thatdiversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry througha socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

If you want to be Very Inspiring People, follow us on:

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Location: North West London, GB

Posted Date: 12/26/2024