The Braywood - Host / Receptionist

WSH Restaurants is a unique collection of stunning restaurants, bars and one hotel based in the different locations around the UK, each with its own character, offering great hospitality through exceptional food and warm, skilful service.

We aim to be the very best and set ourselves incredibly high standards because we care passionately about our food, service, people and customers.

To create individual, world-class dining destinations, united in their unwavering standards of quality and service, and revered for their uniquely refined and relaxed ambience.

How? By being a destination employer, renowned for industry-leading career development, training, and mentorship - and translating that investment in people into a culture of pride, accountability and ultimately success.

The Braywood delivers a contemporary dining experience of the highest standard, with quality underpinning every touchpoint - from directional cuisine to exceptional service, to the understated luxury of our interiors.

Quality begins with a team that is passionate, motivated, and accountable – and that’s why we offer industry-leading training, development and mentorship, placing our people at the cutting edge of world-class hospitality, and equipping them with the skills to create a truly special experience for our guests.

Find out more about The Braywood by visiting our website: https://www.thebraywood.co.uk/

We're looking for a friendly and professional Host/Receptionist to be the first point of contact for our guests. Your warm welcome, efficient seating, and reservation management will ensure an exceptional dining experience.

Responsibilities:

• Greet and welcome guests warmly.
• Restaurant reservations and enquiries management and seating.
• Answer phone calls and provide accurate information.
• Keep the reception area clean and organised.
• Coordinate with the team to ensure a smooth operation.
• Address guest inquiries and concerns promptly.

• Experience as a host/receptionist, preferably in fine dining.
• Excellent communication and people skills.
• Familiarity with reservation systems (e.g., ResDiary).
• Strong organizational skills and attention to detail.
• Professional appearance and demeanour.
• Ability to work evenings, weekends, and holidays.

WSH Restaurants has built a family-feel culture where we offer development and progression for all. In addition to that, we also offer a range of benefits including:

THE BENEFITS

• Complimentary meals during shifts
• Life Assurance
• Unrivalled opportunities for progression within the company.
• 28 days holiday, increasing with length of service.
• Recommend a friend scheme with great bonuses for individual referrals.
• Exclusive access to our HAPI scheme which offers everyday discounts including money off gym. memberships, travel, online shopping, gadgets and much more.
• Reward programmes, long service awards, employee recognition and performance incentives.
• Enrolment into workplace pension scheme
• Employee assistance programme and access to wellbeing hub.
• Cycle to Work Scheme

If you love providing great service and want to be part of a fantastic team, we'd love to hear from you!