Test Manager

Test Manager

Contract: P&C Systems and Process

Location: UK wide (hybrid role)

Hours of work: 37.5

Contract Type: Fixed Term Contract (10-12 months)

We have an exciting opportunity for an experienced Test Manager to join our team on a fixed term basis.

In this role, you will support the implementation of our new People System – SAP SuccessFactors and build the test strategy and methodology to support the implementation.

Job Description

The Test Manager will partner with P&C colleagues and the IT team to ensure our core people system is fit for purpose and provide end users with a great employee experience.

The Test Manager will lead the planning and execution of all elements of the testing phases and the overall programme, enabling the successful go live of the platform.

Key Responsibilities

• Act as the ISS Lead on the full end to end Testing phase of the SuccessFactors Employee Central Implementation Programme.
• Plan, write and drive the Test Strategy, including SIT, Parrell Testing and user acceptance testing.
• Communicate the Test Strategy and status to the programme and other workstream leads.
• Create the Test Plan, Test Scripts, scenarios, cases for the relevant stages of testing.
• Conduct root-cause analysis and track defect resolution to completion.
• Identify Test Users to ensure there is as much business input as possible.
• Collaborate with the other workstreams to ensure the test environment, data and configuration are ready for each test phase.
• Develop robust documentation to enable the test results to be analysed and create a testing closure/sign off process.
• Develop documentation to support relevant re-testing where applicable or appropriate.
• Produce clear and unambiguous test plans, test reports & daily dashboards during the test phases.
• Manage and mitigate any project escalations, risks and issues.

Professional and Personal Competencies/Qualifications

• Collaborative approach to stakeholder management.
• Experience of Test Management with a HCM solution – ideally SAP SuccessFactors.
• Strong analytical, problem solving and decision-making skills.
• Excellent interpersonal and communication skills.
• Builds effective networks internally and externally.
• Highly employee experience focused.
• Experience working with Jira or similar case management tools / products.
• Strong knowledge of applicable compliance and data privacy laws (GDPR etc.).
• Advanced IT skills including MS Excel.
• Keeping up to date with the latest test management best practice and methodologies.
• Degree or equivalent experience in IT Testing, IT Management, or a related field.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com