Credit Controller

Credit Controller

Crawley

Up to £32,000

Key Responsibilities:

• Manage a portfolio of customer accounts, ensuring timely collection of outstanding debts.
• Monitor credit limits and payment terms, taking appropriate action when accounts exceed limits or are overdue.
• Handle queries and disputes professionally to resolve payment delays.
• Reconcile customer accounts, ensuring accuracy of invoices and payments.
• Prepare and issue monthly statements and overdue notices.
• Maintain detailed records of communication with clients.
• Collaborate with internal teams, including sales and customer service, to resolve account issues.
• Provide regular reports on debtor performance and highlight any areas of concern.

Requirements:

• Credit Control experience isn't crucial however must have experience working in customer service, doing a high number of calls on a daily basis.
• Excellent communication and negotiation skills.
• Strong attention to detail and ability to work under pressure.
• A professional and customer-focused approach.