Velocity Recruitment
Resident Liaison Officer
Job Location
Greenwich, United Kingdom
Job Description
Resident Liaison Officer - Social Housing
* L&Q Contract - External Packages (Roofing)
* Salary up to £33k + package (car allowance + 8% pension)
* Driving licence is required!
Role:
We are currently looking for a Resident Liaison Officer (RLO) to work with a one of the UK’s leading property services companies. You must be compassionate and have experience within a background in property services. You will be working on the L&Q Contract which consists of working on the L&Q Contract which involves Externals Packages on street properties.
Responsibilities:
* Serve as the primary point of contact between residents and the construction/property services team.
* Communicate project details, timelines, and updates to residents, ensuring they are well-informed and comfortable.
* Address and resolve resident concerns and complaints promptly and professionally.
* Coordinate access to properties for inspections, repairs, and construction activities.
* Assist in organising and conducting resident meetings, forums, and events.
* Maintain accurate records of resident interactions, feedback, and resolutions.
* Support the project team in ensuring minimal disruption to residents during construction and maintenance activities.
Requirements:
* Proven experience as a Resident Liaison Officer or similar role in the construction/property services industry.
* Excellent communication and interpersonal skills.
* Strong problem-solving abilities and a customer-focused attitude.
* Ability to manage multiple tasks and prioritize effectively.
* Familiarity with property maintenance, construction processes, and relevant regulations.
* Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Benefits:
* Competitive salary + package
* Health and wellness benefits
* Opportunities for professional development
* Collaborative and supportive work environment
Location: Greenwich, GB
Posted Date: 12/24/2024
* L&Q Contract - External Packages (Roofing)
* Salary up to £33k + package (car allowance + 8% pension)
* Driving licence is required!
Role:
We are currently looking for a Resident Liaison Officer (RLO) to work with a one of the UK’s leading property services companies. You must be compassionate and have experience within a background in property services. You will be working on the L&Q Contract which consists of working on the L&Q Contract which involves Externals Packages on street properties.
Responsibilities:
* Serve as the primary point of contact between residents and the construction/property services team.
* Communicate project details, timelines, and updates to residents, ensuring they are well-informed and comfortable.
* Address and resolve resident concerns and complaints promptly and professionally.
* Coordinate access to properties for inspections, repairs, and construction activities.
* Assist in organising and conducting resident meetings, forums, and events.
* Maintain accurate records of resident interactions, feedback, and resolutions.
* Support the project team in ensuring minimal disruption to residents during construction and maintenance activities.
Requirements:
* Proven experience as a Resident Liaison Officer or similar role in the construction/property services industry.
* Excellent communication and interpersonal skills.
* Strong problem-solving abilities and a customer-focused attitude.
* Ability to manage multiple tasks and prioritize effectively.
* Familiarity with property maintenance, construction processes, and relevant regulations.
* Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Benefits:
* Competitive salary + package
* Health and wellness benefits
* Opportunities for professional development
* Collaborative and supportive work environment
Location: Greenwich, GB
Posted Date: 12/24/2024
Contact Information
| Contact | Human Resources Velocity Recruitment |
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