Qualserv Consulting Limited

Service Desk Analyst

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Job Location

Emery Down, United Kingdom

Job Description

We are currently looking for an experienced Service Desk Analyst for an initial 3 month contract based in Lyndhurst, Hants.

Hourly rate: £19.97 per hour inside IR35 via an umbrella company

Tenure: Lyndhurst, Hants 5 days a week.

Hours Per week: 37 hours per week. The Service Desk operates Monday to Fridays 08:00 – 17:00 and the Service Desk Analyst will share a rota to cover either 8am-4pm or 9am-5pm.

The Service Desk Analyst must have the following experience:

* At least 18 months experience of working within an ICT support environment.

* Good knowledge of data protocols and group policies.

* Qualifications such as ITIL Practitioner, and / or Microsoft

* Certified Systems Engineer (MCSE).

* Experience of Active Directory, Microsoft 365 suite including the Microsoft Admin Centre and an understanding of Azure, Intune, and remote access software.

* Excellent customer service skills.

* Full driving licence

If you have this experience, please do not hesitate to apply.

Keywords: Service Desk, ITIL, Council, local government, customer service, MCSE, Microsoft, Active Directory, AD, Microsoft 365, M365, Azure, Intune

Location: Emery Down, GB

Posted Date: 12/24/2024
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Qualserv Consulting Limited

Posted

December 24, 2024
UID: 4955931037

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