Debtors Clerk

Requirements: Manage a large workload and high-stress environment. Accuracy, attention to detail, and being proactive Set up reminders, due dates, and take action beforehand. Always remain respectful to clients and daily contacts. Willing to go the extra mile to get the job done. Quickly pick up new information, effectively communicate with tenants and landlords, and analyse info to make suggestions. Work under pressure, staying calm, clear-headed, and composed. Confidently upsell Rentsecure and the Payprop app, knowing the systems/products and presenting them effectively to clients. Responsibilities and expectations but not limited to: Review tenant payment history and owing amounts to make informed recommendations. Download the debtors report monthly and reconcile all outstanding accounts before month end. Make contact with all tenants with owing balances (phone, email, SMS, calling references, WhatsApp, etc.) for active and inactive tenants. Update the client (Landlord) with comprehensive, detailed information and suggestions on how to move forward. Implement and suggest payment arrangements, set up due dates, and follow up regularly. Check in on due dates and take necessary action where required. Issue letters of demand to tenants and convey notice for expiring letters. Update clients (Landlords) on accounts handed over and follow up with Able Tracers on handover updates monthly. Check incoming payments and ensure accuracy with tenant statements at all times. Update payment profiles on the credit bureau. Check new file deals, ensuring all invoices are settled upfront. Compile the collection fee list to be invoiced monthly and invoice tenants. Perform account reconciliations and provide weekly and monthly feedback reports. Complete ad-hoc administrative tasks. After-hour standby alternated bi-weekly. If you do not hear from us within two weeks of applying, you may assume that your application was unsuccessful.

Location: Port Elizabeth, ZA

Posted Date: 12/23/2024