inMorphis - Technical Lead - ServiceNow

What Technical Lead does in InMorphis on day-to-day basis : Technical Lead is responsible for architectural support of the Service Management product/tool suite. Rapidly develop application on the ServiceNow platform, applying innovative technical solutions to eliminate manual working. Roles & Responsibilities : - Lead all technical aspects of project delivery and solution delivery including : Application UI Configuration, Workflow Configuration. - Design, configure and customize Service Now platform for client to implement/sustain the following modules - Incident Management, Problem Management, Service Request Management, Configuration Management (CMDB), Change Management, Release Management, Asset Management, Service Catalog etc. - Integrate Service Now with other corporate applications via web services, mid server, email etc. - Development of required client specific custom reporting. - Development of requirement integration components (SSO, LDAP, ADFS, SailPoint, Ping, etc.) - Interface with ServiceNow technical teams such as Cloud Infrastructure to successfully set-up the SaaS platform. - Be a key member of the overall implementation project team. - Prepare all client facing and internal deliverables that are technology related. - Drive the continuous improvements of our implementation methodology and service offerings based on client experiences. (ref:hirist.tech)

Location: noida, IN

Posted Date: 12/23/2024