Business Analyst

Job Description : - Requirements Gathering : Conduct requirement gathering sessions with Global Process Owners, Business Process Owners, Senior Technology Managers, Project Managers, Developers, End Users, and the QA/UAT Testing team via interviews, meetings, and workshops to understand project/client needs. - Stakeholder Management : Work closely with global and business process owners, technical and solution BAs, service desk teams, and developers to align business requirements with technical solutions. - Documentation : Create and maintain detailed documentation such as Change Request Documents (CRD), Business Requirement Documents (BRD), JIRA tickets, BPMN (Flowcharts), and Scope documents to clearly capture business requirements. - Analysis and Feasibility : Conduct feasibility studies, impact analysis, and estimation of changes or enhancements in collaboration with relevant stakeholders. - Process Analysis : Analyze current business processes and workflows, identify gaps or inefficiencies, and recommend IT solutions to enhance operational efficiency. - Collaboration : Act as a liaison between business users, the IT team, and vendors, ensuring alignment between technology solutions and business requirements. - Reporting & Analytics : Assist in creating reports and dashboards that track performance and KPIs for various stakeholders. Required Skills and Qualifications : - Education : Bachelor's or Master's degree in Information Technology, Computer Science, Business Administration, or a related field. - Experience : Minimum 3-5 years of experience in business analysis within IT departments, preferably in the fintech, banking, or financial services industry. - Technical Knowledge : Understanding of system architecture, software development life cycle (SDLC), and project management methodologies (Agile/Scrum). - Analytical Skills : Strong analytical and problem-solving skills, with the ability to understand complex systems and business workflows. - Documentation & Communication Skills : Ability to clearly document and present business and technical requirements, and excellent verbal and written communication skills. - Tools : Proficiency in business analysis tools like JIRA, MS Visio, BPMN, Confluence, and reporting tools. Familiarity with SQL and data migration processes is a plus. - Domain Knowledge : Knowledge of MSME financing, invoice discounting, and receivables management systems (preferred but not mandatory). (ref:hirist.tech)

Location: mumbai, IN

Posted Date: 12/22/2024