Sales Administrator

Sales Administration Specialist Are you a highly organized and detail-oriented professional with a passion for keeping processes efficient and effective? Do you thrive in dynamic environments and enjoy collaborating with a sales team to deliver exceptional results? If this sounds like you, we want to hear from you Key Responsibilities: Responding to customer inquiries and providing timely support. Maintaining and updating customer databases. Communicating product updates and other relevant information to customers. Managing and updating customer FTP sites as required. Relaying customer feedback to internal teams and ensuring it is actioned appropriately. Preparing and distributing documentation, including NCRs, NPIs, and ECOs, to relevant stakeholders. Coordinating customer sample requests and tracking follow-ups. Collaborating with the logistics team to ensure timely deliveries. Keeping sales forecast systems accurate and up to date. Providing the sales team with data and insights on products and performance. Preparing monthly reports. Organizing team meetings, taking minutes, and coordinating customer visits. Key Requirements: Relevant administrative or finance qualifications. Strong proficiency in MS Office and experience with ERP systems. Minimum of 5 years’ experience in a sales administration role. Background in manufacturing or technical industries is a plus. Demonstrated customer service and problem-solving skills. Strong organizational skills and attention to detail. Effective communication and interpersonal abilities. Willingness to work flexible hours when necessary. Self-motivated, with a focus on ownership and timely task completion.

Location: Cape Town City Centre, ZA

Posted Date: 12/21/2024