Fleet Dispatcher / Router

Our company is seeking a Fleet Dispatcher / Router for our Tampa, FL facility that Outside Sales Representative who will be responsible for ensuring efficient route planning, driver dispatching, and optimizing fleet utilization. They work closely with drivers and management to deliver goods on time, ensure safety compliance, and resolve any logistical issues that arise during the delivery process.

Fleet Dispatcher / Router Responsibilities:

• Dispatching & Routing:
  1. Plan and optimize routes for drivers to maximize efficiency and reduce fuel costs.
  2. Dispatch drivers in a timely manner and communicate daily schedules, ensuring all deliveries are assigned and completed.
  3. Monitor fleet locations using GPS tracking systems to ensure on-time deliveries and adjust routes when necessary.
• Communication:
  1. Serve as the primary point of contact for drivers during shifts, providing them with up-to-date information on traffic, road conditions, and any changes in delivery instructions.
  2. Maintain clear communication with customers regarding delivery status and resolve any delivery-related issues or delays promptly.
  3. Coordinate with warehouse and operations teams to ensure load accuracy and timely shipments.
• Fleet & Driver Management:
  1. Track driver hours, ensuring compliance with federal and state regulations, including hours of service and other legal driving limits.
  2. Monitor driver performance, addressing issues as they arise, and escalating problems to management when necessary.
  3. Assist in ensuring fleet maintenance is scheduled and vehicles are in good working condition before dispatching.
• Data Entry & Reporting:
  1. Maintain accurate records of routes, deliveries, fuel consumption, and driver logs.
  2. Prepare daily, weekly, and monthly reports on fleet performance, including metrics like on-time delivery rates, fuel efficiency, and driver hours.
  3. Analyze data to identify areas for improvement in dispatch and routing efficiency.
• Perform other duties as assigned.

Fleet Dispatcher / Router Requirements:

• Education: High school diploma or equivalent (Bachelor's degree in logistics or transportation management is a plus).
• Experience: Previous experience as a dispatcher, router, or in a related logistics/transportation role is preferred.
• Technology: Proficiency in using dispatch software, GPS tracking systems, and MS Office Suite especially Excel).
• Communication Skills: Strong verbal and written communication skills, with the ability to multitask and stay organized under pressure.
• Problem-Solving: Ability to think quickly and make decisions in real-time to solve logistical challenges.
• Attention to Detail: Strong attention to detail to ensure accurate dispatching, routing, and documentation.
• Teamwork: Ability to work closely with drivers, warehouse staff, and management to ensure smooth operations.

Fleet Dispatcher / Router Benefits:

• 401(k) & matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

American Metals Supply is an equal employment opportunity employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status. Drug-Free Workplace.