Information Systems Specialist Assistant Manager

Southeast Michigan Community Alliance (SEMCA) is recruiting talented professionals who want to contribute and make a difference in our southeast Michigan community!! SEMCA is a Michigan Works! Agency providing workforce development programs to residents in Wayne and Monroe counties, excluding the city of Detroit. SEMCA offers a competitive package to full-time employees who are eligible for benefits on the first day of hire including 12 annual holidays, 30 days accrued paid time off per year, and 6% employer match to 403(b) retirement plan! SEMCA is a 501(c)(3) nonprofit organization and employees with student loan debt are eligible to apply for public service loan forgiveness (PSLF). SEMCA also promotes work life balance by providing full-time administrative staff a hybrid work schedule. Employees are permitted to work remotely three days per week and only required to perform duties in the Taylor administrative office two days a week.

Wage Range: $31 - $33

Job Summary

Under the direction of the Chief Information Officer, the Information Systems Specialist Assistant Manager, ensures program compliance and participant eligibility by monitoring and reporting all MIS data. This position is also responsible for inputting data when necessary.

Essential Duties and Responsibilities

Oversees the efforts of the Information Systems Specialist(s)
Verification of all program data, review for accuracy following entry in various data systems
Process reports for review by auditors, state monitors, and staff; review all reports for accuracy of information
Represent SEMCA and its interests in external and internal meetings
Provide training to internal and external staff on all aspects of data entry
Assist with creation of procedure manuals, best practices, and data entry forms for all funded programs
Provide technical assistance to providers as requested
Maintain thorough knowledge and understanding of all applicable state/federal, and local guidelines
Provide data entry support as necessary

Other duties as assigned

Qualifications

All SEMCA team members are expected to be technically competent and committed to continuous development of their skills. The following skills, knowledge, and education or certifications are specifically required for this position:

Associate degree in business administration and five (5) years' experience or equivalent experience
Highly proficient in Microsoft Office Suite
Proficient with Adobe form creator
Strong organizational, problem solving, and multi-tasking skills
Strong attention to detail
Good people/communication skills

Must have ability to verify data input and correct errors, as well as ability to prioritize, follow through, and meet deadlines in a fast-paced environment while providing excellent customer service

Physical Demands

Duties require sufficient mobility to work in a normal office setting and use standard office equipment including a computer, vision to read printed materials on an LCD screen and smartphone, hearing, and speech sufficient to communicate in person and over the telephone. These requirements may be accommodated for otherwise qualified individual requiring and requesting and/or needing additional accommodations.