Business Systems Analyst

Job Summary

NetAppSales Business Systems Analysts work as part of a team that supports and enhances NetApp's worldwide business processes and systems.

Essential Functions:

The Sales Business Systems Analyst will focus primarily on business processes and systems throughout the Sales,Sales Ops, Renewals, Customer success business functions.

Specific areas of responsibility of the Business Systems Analysts teams include:

• Collaborate with users to define processes that meet business objectives.
• Ensure processes are scalable and flexible to meet future business needs.
• Design processes that can be implemented with minimal disruption to supporting systems, and that are cost effective.
• Anticipate the needs of stakeholders affected by process change.
• Ensure that proposed changes represent the best overall fit for the organization.
• User Story creation, management, and execution team coordination.
• Develop and define IT requirements to support process and system changes.
• Co-lead design sessions to identify gaps and opportunities.
• Coordinate with IT development teams to manage the development process and resolve issues.
• Prepare and execute testing plans to ensure high quality results.
• Identify new or enhanced capabilities to align to future process objectives.
• Technical expertise and certifications of Salesforce is a plus

Job Requirements

Job Requirements:

• Must have extensive knowledge of key sales capabilities such as Opportunity Management, Deal Registration, Channel and Partner Enablement, Renewals, Account Management, Pipeline Management and Intelligence, forecasting.
• Experience working with Sales Applications such as SFDC, Anaplan, Oracle CPQ,Gainsight and Analytics Platforms.
• Strong business partnership experience required, with a proven track record of successfully driving cross-functional initiatives and projects. Ability to present ideas, design, and solutions to business and IT stakeholders
• Should be able to perform feasibility studies and recommend industry best practices to address business requirements
• Review and analyze the business requirements to influence and guide functional design and end to end solutions architecture
• Experience in agile development methodology, user story writing and grooming processes
• Ability to collaborate with enterprise architects and technical leadsto understand the current application footprint and standards and drive implementation of end-to-end solutions
• Excellent written and oral communication and interpersonal skills
• Self-motivated and takes initiative without a lot of direction
• Demonstrated critical thinking and analytical decision-making skills
• Ableto prioritize and execute tasks in a high-pressure environment
• Experience working in a team-oriented, collaborative environment

Education

Education/Work Experience:

• Experience with major Sales CRM and Q2I platforms, along with supporting tools.
• Requires 8-10 years of information technology experience of which at least 6-8 years mainly in the Sales Domain
• A Bachelors Degree required; Information Technology or related field preferred

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Did you know...

Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.

Location: Durham, NC, US

Posted Date: 11/30/2024