SAP ABAP CRM Developer

Overview. The ABAP CRM with Workflow Developer plays a pivotal role in the implementation and customization of SAP CRM systems within the organization. This individual is responsible for developing and optimizing ABAP programs tailored to CRM functionalities, integrating workflow processes that enhance user experience and operational efficiency. The position demands a robust understanding of both technical ABAP programming and CRM processes, allowing for effective collaboration with cross-functional teams to deliver high-quality solutions that meet business needs. Additionally, the role involves troubleshooting issues, providing ongoing support, and ensuring that the CRM applications are in alignment with the enterprise architecture. As CRM systems become increasingly central to customer relationship management, effective use of these technologies directly impacts customer satisfaction and business growth. By leveraging their expertise, the ABAP CRM Developer contributes to the organization's strategic goals and enhances overall performance. Key Responsibilities : - Develop and customize ABAP programs within the SAP CRM framework. - Design and implement workflow solutions that streamline processes. - Integrate SAP R/3 modules with CRM systems for optimized data flow. - Analyze business requirements to translate them into technical specifications. - Collaborate with functional teams to ensure system alignment with business objectives. - Troubleshoot and resolve performance issues in ABAP programs and workflows. - Conduct unit testing and participate in user acceptance testing (UAT). - Document technical specifications and user manuals for developed solutions. - Provide ongoing maintenance and support for existing CRM applications. - Perform data modeling and design enhancements for CRM modules. - Implement security measures to protect sensitive customer data. - Stay updated with the latest SAP CRM and ABAP developments and best practices. - Participate in training end-users on new system functionalities. - Collaborate in project planning and execution to meet project timelines. - Contribute to process improvement initiatives to optimize CRM workflows. Required Qualifications : - Bachelor's degree in Computer Science, Information Technology, or a related field. - Minimum of 3 years of experience in ABAP development within SAP CRM. - Proven experience working with SAP CRM workflow functionalities. - Strong understanding of SAP R/3 integration techniques. - Experience with data modeling and database management. - Knowledge of SAP Cloud Platform and mobile applications is a plus. - Familiarity with Agile methodologies and project management practices. - Excellent debugging skills and attention to detail. - Strong analytical thinking and problem-solving abilities. - Effective written and verbal communication skills. - Ability to work independently as well as part of a team. - Experience in developing technical documentation. - Industry certification in SAP CRM or related areas is an asset. - Willingness to learn new technologies and take on additional responsibilities. - Capability to manage multiple tasks and meet deadlines. - High level of motivation and enthusiasm for technology (ref:hirist.tech)

Location: in, IN

Posted Date: 11/27/2024