Network Administrator - Routing & Switching

Job Roles : Network Administrator Job Description : Responsibilities : - We are seeking an experienced Network Administrator to join our team - The candidate will be responsible for maintaining and troubleshooting our network infrastructure to ensure seamless operations - Install, configure, and maintain network hardware and software, including routers, switches, firewalls, and servers - Monitor network performance and troubleshoot issues in a timely manner - Implement and maintain security protocols to protect against threats and attacks - Ensure compliance with industry standards and regulations related to network infrastructure - Manage network backups and disaster recovery plans - Strong technical skills in network infrastructure management and troubleshooting - Experience with Cisco routers and switches, firewalls, and other networking equipment - Knowledge of network protocols, including TCP/IP, DNS, DHCP, and VPN - Familiarity with network security and disaster recovery protocols - Provide technical support to customers via phone, email, and chat. - Troubleshoot network issues related to LAN, Router, and Networking. - Collaborate with internal teams to resolve complex network issues. - Maintain documentation related to network configurations and changes. - Participate in on-call rotation for after-hours support as needed. - Attention to detail and accuracy - Maintain Customer database. - Able to handle Level 2/ Level 3 support for network issues. - Involved in all escalated cases and helping L1/L2 to resolve the same - Maintain & update documentations. - Monthly Quarterly governance meeting with customers - Preparing RCA for escalated issue. - Manage support cases to enable faster resolution. - Ensure knowledge sharing across the team and enable best practices. - Ability to deliver against deadlines - Ready to work on 24/7 basis - Driving cases and delivery targets with OEM - Must possess good customer handling skills. Qualifications : 1. Bachelors degree in Computer Science, Information Technology, or related field (preferred). 2. Any certification or equivalent networking certification. 3. 3 years of experience in network administration or a related role. 4. Strong knowledge of the OSI Model and its practical applications. 5. Proficiency in DHCP, TCP/IP, TCP/UDP, routing, VLANs, IP addressing, and switching. 6. Hands-on experience with Cisco and Aruba switches. 7. Familiarity with Fortinet Firewalls is a plus. 8. Basic understanding of network security concepts. 9. Excellent problem-solving and troubleshooting skills. 10. Strong communication and teamwork abilities. 11. Willingness to stay updated with the latest industry trends and technologies. (ref:hirist.tech)

Location: in, IN

Posted Date: 11/27/2024