Laserbeam Software - Associate Manager - Business Analysis

Job Description : Position : Associate Manager Business Analyst - Software Product Implementation Location - Chennai Number of Positions : 1 (One) Joining Period : Immediate Education : Bachelor's or Master's degree in Business, Technology, or a related field. Experience : - Minimum of 5 years of proven experience in business analysis, project management, or a similar role. - Experience in the HR domain, especially in the implementation of any HCM systems, is an added advantage. Key Responsibilities : 1. Stakeholder Engagement : - Lead customer meetings to gather and understand project needs, objectives, and requirements. - Serve as the primary point of contact for stakeholders throughout the entire project lifecycle. - Provide consistent updates to stakeholders on project status, highlight potential risks and challenges, and propose mitigation strategies. 2. Requirements Gathering : - Collaborate with business users to capture and analyze requirements, identifying application gaps that need to be addressed through new features or enhancements. - Ensure proper system configurations are in place to effectively implement identified requirements. - For any enhancements, prepare detailed documentation and closely collaborate with development and testing teams to ensure successful testing and deployment in both testing and production environments. 3. Quality Assurance & Timely Delivery : - Work closely with development and testing teams to ensure timely delivery of project milestones and deliverables. - Review and validate QA testing results to ensure they meet business requirements and quality standards. - Conduct functional testing to validate end-to-end application workflows and ensure optimal system functionality. - Identify, troubleshoot, and resolve defects or issues uncovered during testing, working collaboratively with the development team. 4. User Training and Support : - Lead training sessions to ensure end-users gain a thorough understanding of product usage, processes, and system workflows. - Provide post-go-live support, addressing user queries, resolving issues, and offering guidance to optimize system use. 5. Project Management : - Define and manage project scope, timelines, and deliverables, ensuring alignment with business goals. - Maintain clear project boards for transparency and visibility into project status, progress, and completion. 6. Documentation and Reporting : - Document business requirements, processes, and project progress, ensuring clear and comprehensive records. - Create and maintain reports and dashboards to monitor key performance indicators (KPIs). - Ensure all project documentation is up-to-date and accessible to stakeholders. 7. Task Delegation & Team Mentoring : - Lead and guide team members by assigning tasks based on individual skills and expertise. - Monitor task progress, ensuring timely completion while meeting priority and deadline expectations. - Mentor and support team members' professional development, fostering continuous learning and growth. Skills : - Strong proficiency in English, with excellent written and verbal communication skills. - Demonstrated leadership ability to manage multiple projects simultaneously. - Experience in client-facing roles, with a strong understanding of customer requirements. - Ability to influence stakeholders and collaborate effectively to define acceptable solutions. - Familiarity with business analysis methodologies such as Agile and Waterfall. - Experience working in a Scrum environment. - Exceptional planning, organizational, and time management skills. - Proven track record of successful project support and delivery. - Proficiency in Microsoft Office tools, including Word, Excel, and Outlook. - Strong problem-solving skills, with demonstrated managerial experience. (ref:hirist.tech)

Location: chennai, IN

Posted Date: 11/27/2024