SAT Microsystems - Service Desk Lead - ITIL Framework

Job Description : - 4 years of technical experience - Good hands-on experience working as technical service desk and handling all desktop related incidents remotely - Good knowledge on ITSM especially incident and problem management - General Knowledge on AD, servers and network is preferred - Work experience on Service Management Tool sets - Good knowledge on configuration management - ITIL v3 Foundation Exam Certificate preferred - Experience on Preparing analysis and reporting of service desk (ref:hirist.tech)

Location: in, IN

Posted Date: 11/26/2024