Senior Information Security Engineer - SIEM Tools

We are seeking an Information Security Engineer in Bangalore, India. A pivotal role in the Global Security organization responsible for the operation, maintenance, and monitoring of the Managed Customer Security portfolio. This role performs security event management functions - monitoring, detection, and triage of security events and alerts in SIEM and associated monitoring systems. Facilitates the ingress, implementation, and egress of Client trouble/change requests for managed premise and cloud NextGen UTM : - Perform complex changes within the managed security environment and manage and resolve customer faults and service outage/impairment events. - Investigation and resolution of impairment scenarios on MSS products. - Researching and implementing customer-generated change requests for MSS products. - Generating incident cases and escalating to superordinate teams by time and severity-based SLAs. - Performs tasks associated with the installation, turn, and maintenance of Lumen security infrastructure. - Present as technical expert delivering solutions to Clients, internal business, and third-party vendors. - Develop enhancements to existing solutions, and promote the creation of new tools, processes, and applications. - Directly support, train, and mentor tier I colleagues as a member of the team from a non-leadership position. - Communicate effectively with managers, customers, and vendors. - Work additional hours as needed in cases of emergency / as work dictates. Requirements : - Must have strong analytical and problem-solving skills. - Ability to analyze and solve complex issues and to efficiently handle multiple duties under pressure with minimal supervision. - Must have excellent verbal and written communication skills with a focus on security incident reporting. - Must be flexible and able to quickly adapt to change and prioritize tasks and responsibilities. - Manage technical workload and engage senior technicians and management. - Maintain solid working relationships, including collaborative technical activities with peers. - Experience in a security operations environment (limited security Event Management responsibilities), or in-progress formal information and network security training, or completed CompTIA Security, CompTIA Network, or SANS GISF. - Fortinet Firewall Experience Preferred. (ref:hirist.tech)

Location: bangalore, IN

Posted Date: 11/26/2024