Program Manager - Jira/Confluence

ClearTrail, work is more than 'just a job'. Our calling is to develop solutions that empower those dedicated to keep their people, places and communities safe. For over 23 years, law enforcement & federal agencies across the globe have trusted ClearTrail as their committed partner in safeguarding nations & enriching lives. We are envisioning the future of intelligence gathering by developing artificial intelligence and machine learning based lawful interception & communication analytics solutions that solve the world's most challenging problems. What are we looking : - We are seeking a dynamic and experienced Program Manager to join our team. - As a Program Manager, you will be responsible for overseeing and directing multiple projects within our organization, ensuring successful implementation and delivery to our clients. - The ideal candidate will have a strong background in SaaS and On-prem program management, excellent leadership skills, and a proven track record of delivering complex projects on time and within budget. Roles & Responsibilities - Leading and managing projects of multimillion valuation to ensure the successful delivery of multiple projects simultaneously. - Developing and maintaining project plans, schedules, and budgets to ensure that all projects are delivered on time, within scope, and within budget. - Collaborating with cross-functional teams to define project goals, deliverables, and timelines, and to ensure alignment with organizational objectives. - Identifying and mitigating project risks through effective risk management strategies, and proactively addressing issues to minimize impact on project delivery. - Monitoring and reporting on the progress of each project, including the identification of critical paths, potential roadblocks, and resource constraints. - Managing client expectations and communication to ensure a high level of client satisfaction and successful project delivery. - Tracking and managing project finances, including budget allocation, resource utilization, and project profitability. - Providing leadership and mentorship to project managers and team members, fostering a culture of collaboration, accountability, and continuous improvement. Qualifications : - Bachelor's degree in computer science, Engineering, Business, or related field. - Master's degree is a plus. - Minimum of 12 years of experience in program management, software development, or related field. - Proven track record of successfully managing and delivering large-scale, complex projects across multiple geographies and time zones. - Strong leadership, communication, and interpersonal skills, with the ability to influence and motivate cross-functional teams. - In-depth knowledge of project management methodologies and tools, including Agile, Waterfall, Scrum, and Kanban. - Experience with program management tools such as Microsoft Project, JIRA, Confluence, and other project management and collaboration platforms. - PMP, PgMP, or other relevant certifications are a plus. (ref:hirist.tech)

Location: in, IN

Posted Date: 11/26/2024