QBrainX - ServiceNow Developer - ITAM/ITOM Modules

Job Title : ServiceNow Developer (ITOM & ITAM) Experience : 5 Years Job duration : Initially starts with 1 year and extendable based on the project need. Location : Riyadh, Saudi Arabia - Onsite Job Summary : We are looking for a skilled ServiceNow Developer with a strong focus on IT Operations Management (ITOM) and IT Asset Management (ITAM) to join our team in Riyadh. The ideal candidate will have over 5 years of experience in ServiceNow development and a deep understanding of ITOM and ITAM processes. You will play a crucial role in enhancing our ServiceNow platform to streamline operations and manage IT assets effectively. Key Responsibilities : - Design, develop, and implement ITOM and ITAM solutions within the ServiceNow platform. - Collaborate with stakeholders to gather requirements and ensure alignment with business needs. - Configure and customize ServiceNow applications and modules, including Discovery, Event Management, Asset Management, and Configuration Management Database (CMDB). - Develop workflows, business rules, and scripts to automate processes and improve operational efficiency. - Integrate ServiceNow with other tools and systems using APIs and web services. - Conduct testing and quality assurance to ensure the reliability of developed solutions. - Provide ongoing support and troubleshooting for ServiceNow applications and services. - Ensure compliance with ITIL best practices and organizational policies. - Document solutions, processes, and changes for knowledge management and training purposes. - Stay updated on ServiceNow features and enhancements to leverage new capabilities. Qualifications : - Bachelor's degree in Computer Science, Information Technology, or a related field. - 5 years of experience in ServiceNow development and administration. - Strong expertise in ITOM and ITAM processes and best practices. - Proficient in ServiceNow scripting languages (JavaScript, HTML, CSS) and related technologies. - Experience with ServiceNow modules, particularly Discovery, Event Management, and Asset Management. - Familiarity with ITIL framework and its application within ServiceNow. - Excellent problem-solving skills and attention to detail. - Strong communication skills, with the ability to work effectively with cross-functional teams. - ServiceNow Certified Application Developer (CAD) or Certified System Administrator (CSA) is a plus. (ref:hirist.tech)

Location: in, IN

Posted Date: 11/25/2024