Content Management System Administrator - Documentum/DITA

Job Description : - Resolve user tickets assigned through Service Now ticketing system. - Assist Tech Writers to complete their task in case of any system issues. - Engage with IT team and vendor to investigate system issues wherever needed. - Communicate to Business as needed about system outages and maintenance activities. - Troubleshoot document conversion and publishing issues in DITA Open Toolkit. - Generate and share custom reports requested by the stakeholders. - Develop and document processes to ensure consistent use of the CMS - Troubleshoot CMS issues and ensure that tools are functioning properly for the team's use - Work on task-oriented administration details - Prepare and maintain a schedule for all CMS-related initiatives - Implement planned activities on time and within budget - Document project status and content processes, and create tool manuals Qualifications : - B.E/B.Tech/MCA with 5 years of experience in IT industry. - Minimum 3 years of experience in Documentum/DITA XML Component Content Management System. - Ability to interface with global teams. - Must be open to travel when needed. - B.Tech with 5 years experience - M.Tech with 3 years experience - Min 3 years experience in Documentum/DITA XML Component Content Management System Notice Period : Immediate to 90 days. (ref:hirist.tech)

Location: chennai, IN

Posted Date: 11/25/2024