ServiceNow Developer - ITIL Frameworks

Company Description : - FourthPointer Services Pvt Ltd is a digital technology company, dedicated to providing end-to-end software development services. - Our creative and enthusiastic team offers innovative and cost-effective solutions, empowering client businesses to succeed in a rapidly changing world. - We prioritize customer success, transparency, speed, agility, entrepreneurial spirit, constant learning, creativity, and innovation in all our endeavors. Role Description : - This is a full-time on-site role for a ServiceNow-Service Portal Development and Virtual Agent at FourthPointer Services Pvt Ltd. - The role involves day-to-day tasks such as designing, developing, and delivering software solutions that give clients a competitive advantage. - The successful candidate will work closely with clients to create strategic directions, develop applications, ensure system integrations, and provide quality assurance. Job Description : - We urgently need profiles for ServiceNow Developer having good experience with Service Portal Development and Virtual Agent. Exp : 5-10 years and min 4 years in ServiceNow development. Location : Remote Only immediate joiners needed. Full-Time Roles and Responsibility - Proficiency in ServiceNow scripting modules such as Client Scripts, UI Policies, Business Rules, etc. - Hands-on experience with scripting languages like AngularJS and JavaScript, along with proficiency in web services (REST, SOAP), XML, and JSON. - Experience in integrating third-party systems (e.g, Active Directory, Google Workspace, Slack, SharePoint). - Skilled in creating reports and dashboards on the ServiceNow platform. - Familiarity with ITIL practices (Change, Incident, Problem Management), hardware and software asset management, and ticketing systems. - Hands-on experience with Virtual Agent and Portal Development. - ServiceNow Certified System Administrator (CSA) certification is required. - Experience with instance cloning and upgrades, including maintaining Access Control Lists (ACL). - Knowledge of Scoped and Mobile applications within the ServiceNow platform. - Proficiency with core ServiceNow components such as the Automated Discovery Tool, Service Catalog, Discovery, and Knowledge Management. - Strong problem-solving skills and attention to detail. - Ability to work independently and within a team, demonstrating a collaborative mindset. - Service-oriented approach with a proactive attitude toward issue resolution and a strong sense of ownership. - Excellent verbal and written communication skills. - 8-10 years of overall experience in the field. (ref:hirist.tech)

Location: hyderabad, IN

Posted Date: 11/23/2024