Zoho Techincal Architect

Responsibilities : - Collaborate with stakeholders to identify, analyze, and document business requirements for Zoho-based solutions - Translate business requirements into functional specifications and user stories - Conduct gap analysis and provide recommendations for process improvements within the Zoho ecosystem like Zoho CRM, Zoho Books Zoho Inventory, Zoho Creator, Zoho Projects, Zoho Desk etc. - Facilitate user acceptance testing (UAT) and ensure that solutions meet business requirements - Stay up-to-date with the latest features and capabilities of the Zoho platform and provide recommendations for optimizing its usage. - Provide training and support to end-users on Zoho-based solutions like Zoho CRM, Zoho Books Zoho Inventory, Zoho Creator, Zoho Projects, Zoho Desk etc. - Monitor and report on the performance of implemented solutions and identify areas for improvement Requirements : - Minimum of 8 years of experience as a Business Analyst, preferably with experience in the Zoho ecosystem. - Proficiency in Zoho applications, such as Zoho CRM, Zoho Books Zoho Inventory, Zoho Creator, Zoho Projects, Zoho Desk, Zoho Analytics etc. - Must have knowledge of third-party integrations. - Strong understanding of business analysis methodologies and requirements gathering techniques - Experience in documenting business processes, functional requirements, and user stories - Excellent analytical and problem-solving skills - Strong communication and interpersonal skills, with the ability to collaborate with cross-functional teams (ref:hirist.tech)

Location: jaipur, IN

Posted Date: 11/23/2024