ThinkSys - Senior Network Support Engineer

Experience - 4 years Job Type - Full-Time Opportunity About Us : ThinkSys is a distinguished player in the US market, offering a stable environment with long-term projects and a robust client base from around the globe. Through strategic acquisitions, such as the Anyone Home India Team, and key mergers, we continually expand our capabilities. As a product and service-based company, we are dedicated to delivering innovative solutions while upholding our vision and mission of excellence. Proud to be a Microsoft Gold Partner, ThinkSys combines industry expertise with a steadfast commitment to quality and client satisfaction. Must- Haves (Technical) : Expertise & Hands on experience with the following : - Creating new infrastructure from scratch. - Excellent working experience of LAN, WAN management and network devices Linux Server installation and drivers installations configuration. - Network troubleshooting in both windows, linux environments. - Troubleshooting of WiFi Networks - Solid understanding of networking concepts and protocols, including TCP/IP, DNS, DHCP, BGP, OSPF, VLANs, and VPNs. - Perform network diagnostics using tools such as Wireshark, Tcpdump, and SNMP. - Investigate security incidents and implement measures to mitigate risks. - Participate in on-call rotation to provide support for network emergencies. - Working experience to manage the complex network infrastructure. - Strong analytical and problem-solving skills with the ability to quickly diagnose and resolve network issues. - Cisco CCNA or equivalent certification is a plus. - Good to have knowledge of scripting for automation ,Python Bash. Non - Functional Requirements : - Performs regular audits of server security and websites exposed outside to the world. - Documenting any processes which employees need to follow in order to successfully work within our computing system. - Experience supporting technical teams (e.g, developers and/or IT teams). Strong attention to details of problems and ability to navigate complex issues in high pressure situations. - The ability to effectively collaborate with various internal teams. - Excellent critical thinking and problem solving skills. - Ensures all the problems are resolving in a timely manner and following SLAs. - Ability to prioritize a wide range of workloads with critical deadlines. - Experience in a 24x7 environment. - Good communication skills (ref:hirist.tech)

Location: noida, IN

Posted Date: 11/22/2024