Manager - IT Infrastructure

Profile : Manager - IT Infrastructure Job Description : - The Manager - IT Infrastructure is responsible for overseeing and managing the organization's information technology infrastructure, ensuring its stability, reliability, and security - This role involves leading a team of IT professionals and collaborating with other departments to ensure the effective operation of all IT systems, networks, and infrastructure components - Key Responsibilities:Strategy and Planning:Develop and implement strategic plans for the organization's IT infrastructure to meet current and future business needs - Evaluate and recommend new technologies, tools, and systems to enhance the IT infrastructure and optimize operations - Collaborate with senior management and stakeholders to align IT infrastructure initiatives with organizational goals - Infrastructure Management:Manage the day-to-day operations of the IT infrastructure, including servers, networks, storage systems, and data centers - Ensure high availability, reliability, and performance of infrastructure components through proactive monitoring, maintenance, and capacity planning - Implement and maintain security measures to protect the organization's IT infrastructure and data from unauthorized access or breaches - Team Leadership and Development:Lead and manage a team of IT professionals, including hiring, training, mentoring, and performance evaluation - Foster a collaborative and high-performing work environment, promoting teamwork and knowledge sharing - Provide guidance and support to the team in troubleshooting complex infrastructure issues and implementing solutions - Vendor Management:Evaluate and select external vendors and service providers for IT infrastructure projects or ongoing support - Negotiate contracts, service level agreements (SLAs), and pricing terms with vendors - Monitor vendor performance and ensure compliance with agreed-upon service levels and contractual obligations - Incident and Problem Management:Respond to and resolve escalated infrastructure-related incidents and problems in a timely manner - Conduct root cause analysis and implement corrective actions to prevent future incidents - Develop and maintain documentation, including standard operating procedures (SOPs) and knowledge base articles - IT Governance and Compliance:Ensure compliance with applicable laws, regulations, and industry standards related to IT infrastructure - Establish and enforce IT policies, procedures, and best practices - Conduct regular audits and risk assessments to identify potential vulnerabilities and implement appropriate controls - Budgeting and Cost Management:Develop and manage the IT infrastructure budget, including forecasting and cost optimization initiatives - Monitor expenditures, track financial performance, and report on budget variances - Identify opportunities for cost savings and recommend strategies to optimize IT infrastructure investments - Qualifications and Skills:Bachelor's degree in computer science, information technology, or a related field (Master's degree preferred) - Proven experience in managing IT infrastructure, including servers, networks, storage, and data centers - Strong knowledge of infrastructure technologies, such as virtualization (ref:hirist.tech)

Location: in, IN

Posted Date: 11/22/2024