L2 iAM Support Engineer - Active Directory

Role : IAM Support Level 2 Key Responsibilities, Skills and Experience : - 5 years overall experience supporting a minimum of two or more IGA platforms, i.e. - SailPoint, Saviynt, Microsoft Entra ID Governance in a medium to large enterprise. - Substantial development experience with configuring an IGA platform, i.e. - using custom rules, transforms and API commands to implement enhancements to the platform. - Strong familiarity with releasing enhancements in an environment that uses change control and a sandbox\UAT instance before moving onto Production. - Strong experience with configuring connectors to integrate the IGA platform with third party products, i.e. ServiceNow for access request fulfilment and SAGE\Workday for employee data aggregation. - Strong experience with onboarding new applications using a role-based access control (RBAC) model. - Producing and maintaining clear and concise documentation covering the SML process, custom configuration and user training guides. - Good experience with developing custom audit reports for governance and oversight of various corporate applications and the types of access linked to these apps. - Strong experience integrating with Microsoft technologies such as Active Directory and Azure Active Directory. - Provide support and mentoring to the Level 1 analyst for any escalations and complex BAU tickets that requires more in-depth troubleshooting. - Experience working in a global environment with colleagues from other IT teams with a vested interest in the Identity Management space. - An adaptable team player with strong written and verbal communication skills and a can-do attitude is required. (ref:hirist.tech)

Location: chennai, IN

Posted Date: 11/21/2024