Contract Manager

Contract Manager

Salary: Up to £75k plus company car and 5% bonus

Location: Oxford

We are seeking a Contract Manager to join the team on a permanent, full-time basis (40 hours per week). You will play a crucial role in maintaining the operational integrity of the facility, ensuring the seamless functioning of all building systems, including HVAC, clean rooms, laboratories, and office spaces. This is a Total Facilities Management (TFM) contract, which also covers cleaning, catering, and grounds maintenance.

Key Responsibilities:

• Manage the financial performance of the contract
• Ensure the team meets Service Level Agreements (SLAs)
• Oversee safety, health, environment, and quality (SHEQ) requirements, ensuring a safe workplace through risk management and proper procedures
• Administer a Permit to Work system in line with client and company standards
• Perform regular audits for legislative compliance and escalate issues as needed
• Ensure maintenance and reactive tasks are completed and documented using the CAFM system
• Ensure the cleaning team adheres to Good Manufacturing Practices (GMP) standards
• Maintain a strong commercial understanding of client needs and deliverables
• Foster positive collaboration with the operational team to drive performance and improvement initiatives
• Attend monthly contract performance meetings and ensure actions are followed through
• Drive revenue growth and cost-saving measures in collaboration with operational teams

What We Offer:

• Competitive salary, car or car allowance, bonus, and benefits package
• 25 days annual leave (+ public holidays)
• Life cover (2x annual salary)
• Employee discount schemes with major brands
• Gym membership discounts
• Cycle to work and holiday purchase schemes
• Professional development opportunities and personalised support programs
• Employee referral rewards
• Access to employee networks supporting diversity and inclusion
• 24/7 Employee Assistance Program and mental wellbeing resources

Requirements:

• Full, clean driver’s license
• Recognized industry qualification in hard services
• Experience managing TFM contracts within controlled environments
• Familiarity with CAFM systems to manage engineering teams
• Proficiency in Microsoft Office suite
• Strong client relationship skills
• Willingness to participate in out-of-hours on-call rota and occasional late work

If you’re ready to take on a pivotal role in a fast-paced, innovative environment, we’d love to hear from you!